On this episode of The Staffing Show, Chris Conrad, VP of Sales at Textkernel, talks to David about how Textkernel became the global leader in resume parsing. Conrad dives into how the intentional use of technology can improve work environments as well as how he sees generative AI, such as ChatGPT, shaping the future of the staffing industry. Later, he shares his thoughts on the concept of “silver-medalist” scenarios and how companies handle placing candidates who are strong but not the first choice for certain positions.