How can retailers embrace sustainability and drive social impact at scale?

In this episode of RETHINK Retail, host Lisa Amlani sits down with Bev Kobe, President & CEO of Goodwill Industries, to discuss how Goodwill is redefining retail through the circular economy, resale innovation, and social enterprise.

Goodwill is more than just a thrift store-it’s a leader in sustainability and job creation, diverting billions of pounds from landfills while employing those who need it most.

⏱ Timestamps:

[00:00] Introduction to RETHINK Retail

[01:20] Meet Bev Kobe, CEO of Goodwill Industries

[03:45] The scale of Goodwill: 154 networks and 6 billion pounds of goods collected

[07:10] How Goodwill is innovating in circular retail

[12:30] Sustainability goals: resale, recycling, and reducing waste

[17:50] Beyond retail: Goodwill’s impact on communities and job creation

[22:15] Take-back programs & retailer partnerships

[27:30] Final thoughts: How brands can start their circular journey

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