In this episode, Nic talks with James Ford, CEO Egan Company. James leads all lines of business with an emphasis in creating teams with a strategic focus on long-term success.

James shares how he started his career as an accountant with Eide Bailley then how he served as a leadership development advisor. He took on the Chief Financial Officer role at Egan Company after 20 years in accounting.

Today, as its Chief Executive Officer, he provides best practice strategies for optimizing operations and company performance. His curiosity and natural tendency to focus on the future motivates others to take action.

James attributes his interest in the industry to his father who installed flooring for a living as well as the people within the industry: “hard-working, no-nonsense people who are focused on getting the job done . . . hands down, my favorite part of working at Egan is our amazing people.”

Nic observes James’ ability to create a culture of connection at Egan Company. James attributes this to hiring good people and promote good people—and good people attract other good people. James says he’s only building on Egan’s 80-year history of good people doing good work.

Together James and Nic discuss a variety of topics from company culture and leadership to taking responsibility and making hard decisions. James shares his four operational principles, the most important was the shift they made to put people first and numbers last. He also advises apprentices to raise their hand, to volunteer to do something new.

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