Metrics that Measure Up

Cloud Computing Cost Management - with Phil Pergola, CEO CloudZero


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Phil Pergola, CEO at CloudZero shares his unique insights into how to better understand, manage, and reduce the Cost of Goods Sold associated with using Cloud Computing infrastructure for B2B SaaS applications. During this episode Phil and our host, Ray Rike discuss the following topics:

  • Cloud Cost Trends as a percentage of the Cost of Goods Sold (COGS)
  • Reducing Cloud costs techniques beyond vendor negotiation
  • How to identify Cloud cost-saving opportunities


Gross Margins in the B2B SaaS industry have remained fairly stable over the past 10 years - so why focus on Cloud costs? The second largest expense for most B2B SaaS companies are human resource costs (#1) and then cloud delivery costs which are continuing to increase as the number of cloud infrastructure vendors is expanding to new tools like observability, data analytics, and security tools.

There are three things that primarily drive cloud costs: 1) SW Architecture; 2) Pricing model(s) offered by vendors and used by customers; and 3) Actual Cloud usage which is directly driven by engineering decisions and customer utilization patterns. Taking a closer look at #1 and #3 is a missed opportunity in the majority of digital product providers.

Why is it that COGS is often a secondary expense item that CEOs and CFOs focus on? First, it is typically seen as the domain of the CTO and engineering teams, and it is very hard to allocate discrete costs in the product infrastructure which contribute to non-optimized cloud consumption patterns.

If you are looking for new and innovative ways to increase efficiency in those areas which can result in increased Gross Profit - then this is a great listen to understand the most recent trends and techniques for controlling your ever-growing Cloud costs!


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Metrics that Measure UpBy Ray Rike

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