Product Therapy

Coaching Feedback


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In this episode, Christian Idiodi and fellow SVPG partner, Martina Lauchengco, go deep on all things feedback. They discuss why feedback matters, how to give and receive it well, and how best practices change at different levels of a team hierarchy. Hear real examples of feedback conversations and actionable frameworks, phrases and tactics that you can use today.

In this discussion we unpack:

  • How to give feedback to leaders
  • How leaders can facilitate feedback
  • The time and place to give feedback
  • Real life examples of feedback conversations
  • Actionable frameworks, phrases and tactics

References:

  • Costanoa Ventures: ⁠https://costanoa.vc/⁠
  • Radical Candor: ⁠https://www.radicalcandor.com/⁠
  • Martina’s version of the SHARED feedback model: ⁠https://www.linkedin.com/pulse/feedback-model-changed-my-life-martina-lauchengco-47o8c/⁠

Where to find SVPG:

  • SVPG’s new book, TRANSFORMED: ⁠https://www.svpg.com/books/transformed-moving-to-the-product-operating-model/⁠
  • Other books: ⁠https://www.svpg.com/books/⁠
  • Articles: ⁠https://www.svpg.com/articles/⁠
  • Workshops: ⁠https://www.svpg.com/⁠
  • Videos: ⁠https://www.svpg.com/videos/⁠

Where to find Christian Idiodi:

  • LinkedIn: ⁠https://www.linkedin.com/in/cidiodi/⁠

Where to find Martina Lauchengco:

  • LinkedIn:https://www.linkedin.com/in/martinalauchengco/⁠

Timestamps:

[00:46] Why feedback matters

[02:55] What effective feedback sounds like

[08:32] Actionable phrases, tools and tactics

[11:56] How leaders can facilitate feedback

[14:27] How to give feedback to seniors

[18:57] The time and place to give feedback

[20:07] How to give positive feedback

[22:06] The coaching mindset

[26:21] Outro

Disclaimer:

While this podcast is named “Product Therapy”, it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/

Production:

Production by ⁠supermix.io

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