Product Therapy

Coaching Remote Collaboration


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In this episode, Christian Idiodi and fellow SVPG partner, Lea Hickman, discuss remote collaboration. They deconstruct the challenges remote work poses and actionable advice for overcoming them.

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Today’s discussion unpacks:

  • Why remote collaboration is hard

  • Common anti-patterns within remote teams

  • The value of debate

  • Why you should turn “self-view” off on video calls

  • How to prioritize proximity between teams

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References:

  • Discovery When Working Remotely by Marty Cagan: https://www.svpg.com/discovery-when-working-remotely/

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Where to find SVPG:

  • SVPG’s newest book, TRANSFORMED: ⁠https://www.svpg.com/books/transformed-moving-to-the-product-operating-model/

  • Other books: https://www.svpg.com/books/

  • Articles:https://www.svpg.com/articles/

  • Workshops: ⁠https://www.svpg.com/⁠

  • Videos: ⁠https://www.svpg.com/videos/

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Where to find Christian Idiodi:

LinkedIn: https://www.linkedin.com/in/cidiodi/

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Where to find Lea Hickman:

LinkedIn: https://www.linkedin.com/in/leahickman/

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Timestamps:

(00:00) Intro

(00:36) The advantages of co-location

(04:03) Remote vs in-person tradeoffs

(06:33) How to prioritize proximity between teams

(10:22) The trap of false trust when working remotely

(12:14) The problem with collaborating over artifacts

(14:48) What collaboration really means

(16:59) The best collaboration tool

(19:54) The “always on” technique

(25:39) The value of debate within teams

(29:04) Collaborating across roles and functions

(33:02) The relationship between team structure, accountability, and blame games

(35:29) Incentivizing collaboration between leaders

(38:38) Outro

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Disclaimer:

While this podcast is named “Product Therapy”, it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/

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Production:

Production by supermix.io

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