Commerce Connect Podcast

Becoming a fraud fighter was not on Mark Michelon’s radar when he interviewed for a finance job at a new company. He got the job and was asked to look at a problem the company was having with chargebacks on its new website. It turned out to be a fraud ring.  Michelon was hooked, and his finance path pivoted to ecommerce fraud prevention. Now, as president of Accertify, an American Express Company, Michelon is one of the good guys working to stay ahead of ecommerce fraudsters. Learn more about how you can improve your fraud strategy in this edition of Digital River's Commerce Connect podcast.

Phillip Jackson and Brian Lange are former competitors turned co-conspirators. Together they founded Future Commerce, which helps brands create a strategic vision that will shape the future of their retail and digital channels. Not content to leave it there, Jackson and Lange want to help brands bring about change for their customers and even the world.

If the idea of getting a late-night delivery of Ben & Jerry’s ice cream to your doorstep sounds appealing, you can thank Unilever’s Amy Brix for making it a reality for European customers. Now Director of Ecommerce in Germany for Unilever, Brix is responsible for the overall execution of Unilever’s ecommerce strategy in Germany. Brix sat down with Digital River’s CMO, Ted Rogers, to talk about ecommerce trends, and what that means for shoppers craving convenience.

Uday Kotla, vice president and global business head for Infosys Digital Experience joins Digital River's Jason Nyhus for a look forward after a blistering two years of growth in the ecommerce industry. What are companies looking for now? Which industries are seeing the most transformation, and how is Infosys addressing the global demand? It's been a wild ride for ecommerce, and Uday suggests the most interesting changes are still to come.