Commerce Connect Podcast

Commerce Connect Podcast

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Commerce Connect Podcast episodes

  • Flipp the Script: Flipp's Rick Neuman on a Digital Revolution for Retail Deals

    As the former VP of International Tech Strategy at Walmart Canada, Rick Neuman is no stranger to winning over shoppers. Now he's with Flipp, connecting shoppers with deals from top global brands. Join Digital River's Jason Nyhus on this week's Commerce Connect podcast to learn more about how retailers are finding digital gold as they ditch circular adds for an app-based experience.

    32 min
  • Klarna’s Kevin Ward on What it Takes to Win with Buy Now, Pay Later
    While FinTech darling Klarna is a licensed bank with financial products, its brand and trajectory behave more like an upstart ecommerce organization focused on consumer adoption. Klarna, which pioneered the fast-growing Buy Now Pay Later (BNPL) payment system, has a market valuation of more than $31 billion and more than 90 million customers around the […]
    43 min
  • Klarna's Kevin Ward on What it Takes to Win With Buy Now, Pay Later

    When four versions of Maya Rudolph astride four tiny horses rode into the Superbowl ad arena this year, Klarna was making a statement to Americans - Buy Now, Pay Later is a force to be reckoned with. Klarna's Director of UK Partnerships, Kevin Ward, joined Digital River's Jason Nyhus for a look at what makes this Swedish success story stand out, and why brands should take a good look at BNPL for their digital strategy.

    43 min
  • Gorilla Group’s Caleb Bryant on Commerce as a Product
    While some brands are still trying to find the light at the end of the tunnel that was 2020, others vaulted ahead as ecommerce saved the day for both consumers and merchants lucky enough to have an established online presence. How can companies regain their mojo? Gorilla Group’s Caleb Bryant points to the digital ecosystem […]
    39 min
  • Gorilla Group's Caleb Bryant on Commerce as a Product

    While some brands are still trying to find the light at the end of the tunnel that was 2020, others vaulted ahead as ecommerce saved the day for both consumers and merchants lucky enough to have an established online presence. How can companies regain their mojo? Gorilla Group's Caleb Bryant points to the digital ecosystem and tells us how Gorilla Group is helping companies plan and execute their strategy.

    39 min
  • Gainsight’s Nick Mehta and the Customer Success Revolution
    We’re not the first to say Gainsight CEO Nick Mehta wrote the book on customer success (for the record he did) but we did want to pull back the curtain a bit to learn more about the man who sees opportunity in customer retention. Find out why customer success is not just a job title. […]
    29 min
  • Gainsight's Nick Mehta and the Customer Success Revolution

    We're not the first to say Gainsight CEO Nick Mehta wrote the book on customer success (for the record he did) but we did want to pull back the curtain a bit to learn more about the man who sees opportunity in customer retention. Find out why customer success is not just a job title. Nick tells Digital River's Jason Nyhus customer success is a mindset that can grow value for your company.

    29 min
  • PandaDoc CEO Mikita Mikado is Riding a Digital Wave That’s Not Slowing Down
    Seeing the opportunities in the global pandemic has been important for brands that are not only surviving but thriving in the new normal. PandaDoc, a SaaS platform that streamlines documents and electronic signatures, is one of those organizations. In this podcast, Mikita Mikado, CEO of PandaDoc, talks about the PandaDoc story and how it’s grown […]
    28 min
  • PandaDoc CEO Mikita Mikado is Riding a Digital Wave That's Not Slowing Down

    Mikita Mikado was a kid from Belarus when he arrived in Hawaii as a college student. He was introduced to the American Dream, and mentored by his Japanese landlord who advised Mikita hard work was the path to success. Fast forward to 2021, and Mikita Mikado is the rare person who finds his company in the right place at the right time, enabling companies to digitally create and sign documents to keep business going even when people can't meet in person.
    Host Natalie Wires asks Mikita about his vision for PandaDoc in a post-pandemic world.

    28 min