Be personable and accessible, and involve others in conversations honestly.

In this first part of a two-part episode series on Estimate Rocket Radio, we are joined by Tom Reber of The Contractor Fight to talk about the type of team communication that gets results.

Tom believes that everyone walks around with an invisible sign that reads, "Make me feel important." If managers are to speak in a way that drives results, they need to show employees what's "in it for them" and they need to model the type of discipline they are requiring.

Stay tuned for Part 2 which will be posted next week!

Watch the episode on PCA Overdrive

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