A listener updates us with his experiences using the new GoNetspeed fiber optic Internet service, plus advice on migrating away from an old SNET e-mail address. We discuss some of the safety concerns and controversy over the new "5G" cellular phone service. A Chromebook user gets advice on how to print with a Chromebook using mobile wireless printing with her Canon MG5420 printer. A user with a very old 2010 MacBook Pro has some issues with a browser hijack or malicious software. Plus, a friendly reminder for Santa to update gaming consoles before giving them to kids to avoid having a massive software update on Christmas Day. We help a listener with free software to
"unzip" compressed files for free. A user wonders if a "data breach alert" from Mozilla is legitimate. We discuss the privacy and security of "smart" home speakers.

Erik and Bob take your computer questions. We start off with a brief description of some IT horror stories with unusual IT legal contracts for IT maintenance, cloud, snd domain services with draconian contract terms. Japan to stop buying Huawei and ZTE equipment over Chinese security concerns. We are more paranoid about privacy concerns in 2018, study says. Facebook used data to favor partners and punish rivals, UK says. We help a user learn how to defer updates in Windows 10 after he experiences keyboard issues. A caller with a new laptop looks for suggestions on how to set it up to surf securely using OpenDNS and antivirus software. Microsoft calls for regulation of facial recognition technology. Microsoft abandons its own browser engine for its Edge browser in favor of open source Chromium engine. Oumuamua comet may be one of many interstellar visitors, says researcher. A Windows 7 user has problems with Control key keyboard shortcuts and software licensing issues.

Erik and Bob take your questions. Japan's new cybersecurity minister admits that he's never touched a computer. Rock band Queen's guitarist Brian May expresses frustration over Apple USB-C connectors. NASA to investigate safety culture at SpaceX after Elon Musk's public marijuana use. SpaceX wins FCC approval to put over 7,000 satellites in orbit. In even more SpaceX news, SpaceX schedules first flight of SpaceX Crew Dragon. Amazon.com admits it exposed customer data, but remains quiet on details. A caller seeks recommendations for a 17" laptop for his picture-taking wife, plus wonders if he should purchase a solid state drive for the laptop. A listener tells of his experiences with "shadow storage" in Windows 7 and why it can lead to low disk space. A user gets tips on configuring the OpenDNS service with multiple networks. OpenDNS allows you to surf the web more safely by filtering out unwanted or malicious content on the Internet. Also we talk about cellular signal boosters for use where cellular service is weak. A caller seeks the best way to protect her computer from viruses and malware.

Oklahoma State University football coach Mike Gundy gives his unvarnished opinions about Twitter and social media websites. We warn users about surfing safely and using OpenDNS after a caller may have visited a fake Amazon website. A user wonders why he gets "undeliverable" e-mail in his spam folder sent to someone else, but appearing to be sent by him. A caller wonders if he should use an Android tablet running the older "Marshmallow" operating system. A user with a laptop running Windows 7 gets error messages related to the "System Event Notification Service" and "Group Policy Service." Old Windows 95 floppy disks found on the International Space Station. A person with two computers asks if he needs two e-mail addresses to properly configure OpenDNS to surf safely. Also, we discuss the tech support tug-of-war with the Internet Service Provider blaming the problem on YOUR equipment rather than THEIR service. We offer suggestions for restoring Windows 10 on a computer with very low disk space. A user wonders about using Windows 10 over concerns that a recent upgrade may delete user files. Also, we answer the age old question of it is better to let a computer sleep or turn it off when you are not using it. A visually impaired user has difficulties with buffering when streaming on the Internet with a specific TV station.

The Annual Camera Show