In this episode we are joined by Philippe Goldin, associate professor at the Betty Irene Moore School of Nursing at UC Davis, where he teaches, conducts research and mentors students in the areas of health promotion, clinical psychology and cognitive-affective neuroscience. He has worked as a consultant for Google in Mountain View, Calif., and is a founder of the Search Inside Yourself Leadership Institute, a mindfulness-based emotional intelligence and leadership training program. In this extract, he offers some practical tips for conflict resolution at work.