John A. Dues is an accomplished education systems leader and improvement science scholar-practitioner with more than two decades of experience in the sector. He is the Chief Learning Officer of the United Schools Network (USN) where he directs the network’s Continual Improvement Fellowship and serves as an improvement advisor. In this role, he provides education, coaching, and mentoring on continual improvement methods, data collection and analysis methods, and project management and change management techniques with the purpose of enabling teams across the organization to become experts at guiding their own improvement. He draws heavily on the work of W. Edwards Deming and his System of Profound Knowledge (SoPK) to equip him with the theory and statistical tools by which to perform this role.

Previously, he served as a school director and dean of academics at USN as well as in school leadership and teaching positions in Atlanta, Denver, and Cleveland. Under John’s leadership, USN schools have regularly been among the state and nation’s highest performing urban schools. In 2013, John was recognized as the Ohio School Leader of the Year by the Ohio Alliance for Public Charter Schools.

Over the course of his career, John has served on the start-up teams of seven school and nonprofit organizations. He has been engaged as a consultant to a variety of education organizations including public charter, private, and traditional public schools and is a regular presenter at conferences and workshops. His internal and external improvement work is focused on developing organizational capability and long-term constancy of purpose through the application of Deming’s methods, principles, and theories.

John graduated with Honors from Miami (OH) University, holds a Master of Education degree from the University of Cincinnati, and is an alumnus of Teach For America. He is currently continuing his education through the Improvement Advisor program at the Institute for Healthcare Improvement in Boston, Massachusetts.

• Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3
• CME credit is available for up to 3 years after the stated release date

Contact [email protected] if you have any questions about claiming credit.