Broken Benefits

Controlling the Cost of Healthcare (Feat: Hellen Darling)


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She's led benefits for a Fortune 100 employer, provided countless bits of insight through her consulting work, and was influential in the changing of healthcare costs over the years!

On the latest episode of Broken Benefits, we're thrilled to welcome Hellen Darling, a revolutionary healthcare innovator, to share her experiences from a lengthy career in healthcare.

Throughout her career, as well as her time leading the National Business Group on Health, Hellen was the primary lead business voice in Washington, DC advocating for jumbo employers.

Let's get started!

Timecodes:

0:06 - Introduction and welcome to the show!

1:51 - Welcoming Hellen Darling to the show

4:28 - About 2/3 of people with healthcare have it paid for by employers

7:16 - Why the healthcare market doesn't deliver what customers want

14:58 - Developing the appropriate plan design changes

19:19 - The invisible subtext of healthcare

25:33 - When Hellen realized that we were lacking quality measures in healthcare

31:00 - Hellen and her team wanted the health plans to provide reporting

33:50 - A message from today's sponsor

35:52 - How Hellen built internal support within her organization

43:58 - Bringing people together and conducting a multi-employer effort

49:04 - The recipe for finding success when enacting change in healthcare

52:25 - How you can get in touch and connect with Hellen Darling

53:20 - Closing remarks


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Broken BenefitsBy Lee Lewis

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