Covoya Coffee Podcasting Network

Chapters

00:00 The Art of Coffee Packaging

03:04 Freshness and Preservation Techniques

06:01 The Evolution of Coffee Distribution

08:49 Sustainability in Coffee Packaging

11:56 Scaling Up: From Hand Packing to Automation

14:53 Investing in Quality Packaging Solutions

23:35 The Labor of Hand Packaging

29:31 Scaling Up: The Cost of Automation

34:22 The Role of Packaging in Branding

40:10 Navigating Capsule Packaging Challenges

Part of The Covoya Coffee Podcasting Network

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Visit and Explore Covoya!

Chapters

00:00 The Art of Coffee Packaging

03:04 Freshness and Preservation Techniques

06:01 The Evolution of Coffee Distribution

08:49 Sustainability in Coffee Packaging

11:56 Scaling Up: From Hand Packing to Automation

14:53 Investing in Quality Packaging Solutions

23:35 The Labor of Hand Packaging

29:31 Scaling Up: The Cost of Automation

34:22 The Role of Packaging in Branding

40:10 Navigating Capsule Packaging Challenges

Part of The Covoya Coffee Podcasting Network

TAKE OUR LISTENER SURVEY

Visit and Explore Covoya!

Season 2 Episode 7 is the second of 2 parts on the topic of customer training. Mark and Todd continue their conversation on when to offer training to customer, how much training to provide, and what type of training is right for different customer.

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Season 2 Episode 6 is the first of 2 parts on the topic of customer training. As Todd says, for coffee roasters, "training is the new equipment." But how much training, where, and when? Is it free? How do you manage customer expectations? Not only do Mark and Todd begin addressing these questions, but Todd was late for our recording sessions and, of course, Mark just let that go and didn't mention it ... at all.

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"Where I wanted to start our look at building a team was really from the angle of taking a one-person-band and turning it into an orchestra."

-Todd Mackey, Season 2 Episode 5 of The Exchange

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Season 2 Episode 4, Mark and Todd continue a conversation about the pros and cons of coffee roasters opening retailing operations.

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In episode 3 of season 2, Mark and Todd talk about the pros (and start talking about the cons) of roasters going into retailing.

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Part 2 of a discussion about the Specialty Coffee Association and the recent Coffee Expo in Boston, including a interview with SCA's Stephen Morrissey live from the chaos of the show floor. Mark and Todd also talk about some of the brewing and roasting equipment they discovered at the Expo.

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Episode 12 of our podcast, The Exchange presented by Olam Specialty Coffee, and the first episode of season 2. Welcome back! In this episode Mark and Todd talk about the Specialty Coffee Association (SCA), and the recent Coffee Expo in Boston. In fact, we have LIVE clips from the event. This is part 1 of 2 parts on this topic.

Part of The Covoya Coffee Podcasting Network

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Visit and Explore Covoya!