On this episode of Paint ED, Brian Young of Home Painters Toronto talks with us about how he found his way out of a deep hole of unsustainable business practices. His epiphany came in the form of someone’s fist. Against his head. Not cool. But you know, Brian utters not a word of complaint about being physically assaulted, which we do not condone. Instead, he chooses to see in that moment a wake-up call that propelled him to bold action which transformed his business. This guy has learned a bit about how CRMs, or “Customer Relationship Management” software, help you track leads, communicate with customers and prospects, and steer your marketing. But there’s a lot out there, so you’ll need to choose wisely. Learn some tips from Brian “The Fist-Stopper” Young.

Hear Brian’s complete presentation at the PDCA EXPO in Savannah, Georgia, March 6-8. He’ll be presenting “CRM Your Business: Asking the Right Questions to Choose a Customer Relationship Management System That can Grow Your Business.” Register at PDCA.org.

Learn more about Brian at homepainterstoronto.com.

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