The Sticky From The Inside Podcast

Culture. The Real Differentiator


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Why don't more organisations treat building an effective culture, like a strategic, commercial imperative? You still hear comments like, "We'll get to this culture stuff when we've weathered this storm." Frankly, I think that's nuts.  Not everyone thinks that way though.  In this episode, Andy Goram talks to Dan Dowman from Anthem, who believes that "culture is the only differentiator that really matters" because competitors can catch up with everything else. This conversation covers how culture, employee engagement and leadership directly affect the bottom line, and offers up practical advice on how to get the culture your organisation needs, not just put up with the one it has.

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Key Takeaways
  • How to develop an organizational culture that drives bottom line performance.
  • Why culture is the only differentiator that matters.
  • How to intentionally build the culture your organisation needs to be successful.
  • What the leader's role is in building that culture. 
  • The hidden costs of negative behaviour.

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    Key Moments

    The key moments in this episode are:

    00:00:10 - Introduction to Sticky from the Inside

    00:01:32 - The importance of culture in today's world
    00:03:01 - Making culture a strategic priority
    00:10:06 - Pitfalls of productivity optimisation
    00:14:02 - Disconnect in organisational values
    00:15:03 - Developing practical values for businesses
    00:16:22 - Personalising company values
    00:21:39 - Importance of company culture
    00:25:42 - Culture as a competitive advantage
    00:26:40 - Overcoming Resistance to Change
    00:28:35 - The cost of workplace drama
    00:29:10 - The cost of poor culture
    00:32:18 - Addressing cultural decay
    00:35:01 - Honesty and integrity in setting company culture
    00:37:57 - The model of collective fluency
    00:42:33 - Practical culture transformation
    00:44:01 - Sticky Notes
    00:46:27 - Conclusion and Farewell

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    Join The Conversation
    Find Andy Goram on LinkedIn here
    Listen to the Podcast on YouTube here
    Follow the Podcast on Instagram here
    Follow the Podcast on Twitter here
    Follow the Podcast on Facebook here
    Check out the Bizjuicer website here
    Get a free consultation with Andy here
    Check out the Bizjuicer blog here
    Download the podcast here
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    Useful Links
    Follow Dan Dowman on LinkedIn here
    Access the Anthem website here
    Find The Workplace Drama training mentioned here
    Take Dan's free harmony assessment here
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    Full Episode Transcript

    Get the full transcript of the episode here

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    The Sticky From The Inside PodcastBy Andy Goram

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