In this episode we share ideas on how to give the ultimate experience to your vendors. When you sign the listing with a vendor you know you're going to have a big impact in their lives throughout the process, but how do you also give them a high-end experience with the very best customer service? Options include direct contact, messages, informative videos and more.

It is Episode 50 and let us discuss how to get buyers engaged and out of the shadows in this current market. They're waiting, watching intently, and paying attention to what is happening around them. So, when the buyers fob you off what do you do? Check out Diego and Aaron engaging in some role-playing... buyer/agent role-play of course! Make sure you listen for some inside information and some great tips.

Let's cut to the chase this week... we're talking about hidden transactions. What are those motivations involved for a vendor to be selling or for a buyer to be purchasing? Do they need to be in a specific school area, do they need a bigger house? Ask the right questions... do they want to sell or do they NEED to sell? Those hidden transactions have become increasingly important in this market so make sure you’re aware of them.

It's Episode 48 and we're talking about the concept of approaching vendors as though they were family members, what would you suggest and how would you treat them? Remind yourself that it is a privilege to be in our position, be genuine and give honest advice, just as you would to your own Mum & Dad.

It's Episode 47 and let's talk Open Homes. There are some agents no longer doing them but for those that are they're pretty run of the mill... so what can we do to make them different and to stand out from everyone else? Check out the podcast to hear our ideas and get in touch if you have any you'd love to share.

It's Episode 46 and let's talk about the little extras you can do when marketing a property and how you get your vendors to have "skin in the game". This is when we look at getting them involved in the process of marketing and selling their property. They've probably already paid for traditional marketing such as TradeMe etc, but there are some other things they can do that don't cost anything. The first involves utilising the power of social media to promote the property through c...

Offers are proving hard to come by in this market so when you do get one it's good news but it's important how you present them. Even if the offer doesn't meet the vendor's expectations remember not to get defensive, have comparables ready and back yourself up with facts. All offers are good offers, present them correctly and work from there.

In Episode 44 we're talking about words, they've got to have meaning and they've got to cut to the chase, literally.When you start to listen more you become aware of how many words are out there and what really has meaning. Vendors are worried about the market and being clear and straight to the point can help ease their fears. The same goes for Buyers, asking the right questions can have a big influence on their decisions. Use less words, have more impact, and it can help you sound...

In Episode 43 we are talking about helping good people understand when good offers present themselves and actually how good they are. Our job is to get the very best result for our vendors but they need to understand what a good offer is so they can move on with their lives.Present them with the facts! Show them other properties and what price they're selling at so they truly understand the current market, guide them through the process allowing them to make informed decisions and know when t...

When time is money how do you make sure you're not wasting a moment of it? In Episode 42 we're talking about different time-saving hacks to make sure you're making the most of every day including meeting schedules and utilising templates, plus Diego shares a new quick, and easy way to get video testimonials for your business. We also have a GIVEAWAY in this episode so make sure you listen right to the end and remember to share it with your colleagues!