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"If you want the staff to give great service to customers, the leaders have to give great service to the staff.' —Ari Weinzweig

In this Dream Big, Move Fast episode, Josh Phegan and Phil Harris explain how to manage for markets and adapt to conditions. They discuss the property clock, 5 key market indicators, applying the Rule of 72 principle, and using SQM Research.

Phil and Josh talk about knowing your market conditions, knowing what to do next, and understanding that you're either chasing buyers, chasing sellers, or both. And they offer their perspectives on the principle of knowing your conditions so you can surf the waves.

"Personal relationships are the fertile soil from which all advancement, all success, all achievement in real life grows." Ben Stein

In today's episode of Dream Big, Move Fast, Phil Harris and Josh Phegan ponder digital domination and the meaning of relationships. They discuss understanding the problem you're trying to solve, long and short form videos, and building brand domination.

They talk about how to own a soundbite, planning for content types, brand marketing and agency style, choosing platforms, and they examine the principle that quality scales faster than quantity.

"Amateurs talk about strategy. Professionals talk about logistics." USMC General R.H. Barrow

In this Dream Big, Move Fast episode, Josh Phegan and Phil Harris present their thoughts about mergers and acquisitions. They discuss strategy vs. logistics, the lessons from doing mergers and acquisitions, valuation methodology and top-line revenue, having an M+A team, and limiting your staff to 1 or 2 central people.

They envision what the sale represents for the seller, what life looks like during and after the transaction, making it a wild success, and they explore the principle of fixing your fixed costs first.

In today's episode of Dream Big, Move Fast, Phil Harris and Josh Phegan show us the principles of property management as a growth business. They examine the best lead sources in PM, the importance of increasing the lifetime value of a customer and of providing exceptional services to your Landlords.

They talk about improving the investment property search experience through your website, building your property management STM, and they examine the principle that you're always either climbing towards a peak or a plateau, but are you there by choice or by chance?

In this Dream Big, Move Fast episode, Phil Harris and Josh Phegan focus on business models and note that your customers will never be happier than your employees. They discuss understanding that ARR needs to exceed ARE to produce an ARP, percentage of recurring vs. one-off revenue, and strategies to build profit and loss, a balance sheet, or both.

Phil and Josh continue with knowing the model you're playing in, investing for growth at each stage, knowing your scale points, and they examine the principle of the bigger boats syndrome, why you should beware of it and choose your business model with intent.

In this episode of Dream Big, Move Fast, Josh Phegan and Phil Harris talk about comfort vs. courage and making the big decisions. They look at what's really happening when someone says 'I've got a big opportunity for you', being aware of how you make decisions, having decision-making principles, and the role of long-term thinking.

They discuss avoiding distractions to focus on what's important, the classic Big Decisions of where you live, where you work, what you do and who you marry, buying in and/or selling out, and they talk about the principle that you set the vision.

This week on Dream Big, Move Fast, Phil Harris and Josh Phegan explore the three timezones we live our lives in - past, present and future - and what they mean. They discuss how much time they spend in each zone and how that affects them, and what's the most appropriate mix of the three states to get the most out of where we are right now.

They look at the skill of being fully present in the moment, getting more intentional and making time for yourself during the crunch era between the ages of 40 and 50, and they examine the principle of how we use time based on the amount of time we perceive we have left.

In this Dream Big, Move Fast episode, Josh Phegan and Phil Harris ask, would you list with you? and present a model for decision-making. They discuss ways to package, market and develop yourself to be the kind of person people want to do business with, and understand that, if you wouldn't buy from you, don't expect someone else to.

Phil and Josh talk about going all in on systems, building great people around you by being great to work for, understanding that in the learning process you will lose, but you will learn; it's the person you become that's the most important part. And they offer a fresh perspective on the 'fake it until you make it' principle.

In today's episode of Dream Big, Move Fast, Phil Harris and Josh Phegan ponder career milestones that force us to reflect to project. Phil examines lessons learned and things he wishes he had known, he talks about the foundational days of Harris Real Estate, where his business is today and what the future looks like.

Josh observes how growth brings its own challenges, they discuss how roles evolve, Phil tells how he went from reluctant to functional CEO and where his passion actually lies, and they examine the principle that it's best to start with the end in mind.

In this Dream Big, Move Fast episode, Josh Phegan and Phil Harris present their thoughts about setbacks and almighty comebacks. They discuss their biggest setbacks, how they overcame them, and the power of critical thinking models.

They clarify the tendency to put ourselves in a box and learn to get out of it, developing self-awareness and deciding whether to put your toe in the water or go all in. They illustrate why setbacks matter and clarify the principle of failing forward faster.