This episode of Grow, Scale, Master features Kon Stathopoulos and Josh Phegan on why human-to-human interaction is called 'vitamin connect'. They look at why face-to-face human connection matters far more than digital, why genuine care and truly being interested rule, and they observe that when you help enough people, you'll ultimately get what you want.

They discuss the effect of making people feel important and picking up on the energy of others. Josh explains the experience of hooking onto a dream and finding a way to make it happen, Kon illustrates the power of manifestation, and they examine their views around the idea that you are capable of far more than you've imagined. No one came here to play it small.

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan look at opportunities for focused skill growth. They illustrate why growing the people in your team is your number one skill, discuss why you need to de-risk the business of you, and emphasise the importance of facilitating growth in people, market share and customer success.

They talk about naming conventions and the transition from assistant to co-agent, and the dynamics of presenting feedback, advice and coaching. Josh explains the idea of knowing when you're getting lucky because sometimes ignorance is bliss, Kon observes finding the one thing to add or remove to improve, and they discuss their thoughts around attitude is altitude.

This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan examine the realities of the long term play. They discuss the power of property market cycles and how they work, the core component that you never stop prospecting, the need to build and work your client list with the power of your top 100 clients of all time. They continue with the essential skills - generate leads, win listings, make sales - plus scaling the team, and the power of identifying temporary standards for each stage of the cycle. Josh speaks to the experience of doing it for a couple of decades, Kon adds the idea of disconnecting from an over-connected world, and they share their views around the current speed of success for new agents to market.

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan unpack the challenge of falling short. They explore why some agents find themselves massively off track, the importance of taking a longer-term view, being brutally honest about where you are now, and maintaining optimism for where you're going.

They examine why you must expect adversity, explain the power of a documented strategy, and propose race review meetings for real estate. Josh shares what it means to be the best in the world, love what you do, and get paid really well for doing it. They also explore whether you're simply floating with the waves or choosing to make your own.

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan share their insights around the 'deal doctor' inside of every business. They look at the importance of sales management, particularly in declining markets, pressure testing buyers and sellers, and the role of creativity in bringing a deal together.

They continue to overcome chronic overpricing, buyer objections, and seller objections, going back to basics and nailing the process. Josh observes that you miss 100% of the shots you don't take; Kon states that now is the time to reimagine; and they share their view that if you don't use your knowledge and experience, you miss out on bringing value to the world.

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at talent development squads. They discuss investing in the future talent of our industry, where to look and what to look for, how to recruit them and how to develop them.

They continue around growing through teams, and driving exposure to customers and transactions. Josh illustrates the 4-step formula: commit, courage, capability and confidence, Kon outlines performing a personal audit on yourself, and they share the observation that everyone's going faster, but no one is making more because of it.

Summary

This episode of Grow, Scale, Master features Kon Stathopoulos and Josh Phegan on why profit is not an option. They look at working out your break-even point and engineering for profit, weathering any storm, fixing your fixed costs first, and why you can't cut costs but you can reallocate funds.

They discuss knowing your profit drivers, understanding margin drivers, setting minimum fees and standards, and allocating profits.

Josh explains planning for 3x 5x 10x monthly expenses, Kon suggests doing our personal financials the same way we do for the business, and they examine their views around the speed and volume of the work ahead.

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan look at the evolution from start-up to role model. They illustrate the benefits of being a start-up, the need for foundational business standards, how your best assets have feet, the formula for what your business does, the importance of key role allocation and learning to read markets.

They talk about the ability to challenge competition, re-allocating capital, and doing what works again and again. Josh explains that if you don't set the vision, someone else will, Kon adds the ability to build, evolve and communicate your vision, and they discuss why your role is to help regulate the emotions of others.

This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan examine the need to measure this, measure that. They discuss the role of measurement in business, measuring cadence and rhythms, the discipline of reading the numbers and knowing what to do next.

They continue with recognising early indicators, warning lights and disco lights, and measuring personal performance. Josh relates the experience of being best in motion, Kon adds the need to make it easy to engage, and they share their views around the always-on world.

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand on strategic excellence and getting things done. They look at finding the opportunity in your business, the discipline of depth, thinking from a helicopter view, having a brutal view of reality with optimism for the future, and focusing on one or two key strategies to dominate your market.

They examine the need for slow, disciplined, strategic growth and clarity. Josh illustrates the ideas behind the GTD 2-minute rule and the workflow diagram, Kon proposes a new end-of-call question, and they share their views on the power of human connection.