This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan show how falling back in love with your business opens up opportunities. They discuss why people fall out of love, knowing when opportunity is actually a distraction, setting your vision, and committing to it.

They continue with what's essential, what excites and what motivates. Josh relates his insights around why not to rebuild, but rather to re-imagine. Kon asks what your business would look like if you decided to stick with it forever, and they discuss the need for meaningful market forecasts.

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan ask, "How are you going to win?" They illuminate the power of winning by design, creating customer experiences, deciding what to add or subtract, handling the moments that matter, and reducing customer friction.

They show why simplicity scales and illustrate why brand = customer experience = pricing power. Josh shares the idea of the right people on the bus, sitting in the right seats, and he reflects on the power of travel. Kon shares his view of making things simple.

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at planning for performance. They explain planning cycles, knowing what you want, strengths to leverage and develop, and intent that drives organisational clarity and technical competence.

They examine what drives average sale price, volume and fee. Kon reflects on the idea of the gap between where you are and where you want to be, and Josh shares his views around buyer work and marketing versus relationships.

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand on the power of brand. They look at what a brand is and why customers will pay more for it, positioning your brand with service experiences, and why they need to be mapped.

They discuss brands with pricing power, and the evolution of agent sub-brands like Compass and Place. Josh describes the valuable experience of building empathy through taking notes, and Kon illustrates his changing view of how the simplest things have the biggest payback.

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan talk about why creativity in business matters. They comment on how creativity unlocks performance and why brick walls exist, why you should encourage disharmony when setting strategy and how that results in a united force.

They discuss the power of 'yet' and 'how', and working on the right problem. Josh illustrates the newspaper era and the power of the deadline. They examine their views around getting known for what you execute, not what you know, and how saying Yes to one thing is saying No to another.

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan look at smartening up broken systems. They illustrate what a broken system is, how to test your systems and find better ways to do it, and why you should do annual checks with past clients and categorise market appraisals by problem type.

They talk about meetings and managing risk by setting meeting rhythms. Josh describes his 'see something, say something' experience at the Hilton, and they discuss customer service and dress code policy at the Flamingo Room restaurant.

This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan explore the future of property management. They talk about essential training for property managers, PM as a highly predictable business, the serious power of routine, building customer relationships behind the door, the squeaky wheel vs. loyal customers and the PM / BDM/PMGS relationship model.

They continue with the power of automation and human moments, and channels to grow future talent. Josh relates his experience with 500 under management = 500 envelopes licked, Kon shares how effortlessly great experiences can be delivered, and they discuss VUCA world and the superpower of remaining calm.

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at learning to surf the waves. They illustrate available supply vs. current demand, marketing vs. relationships for chasing buyers, creating supply for existing demand, and explaining market conditions to clients.

They discuss sales results and price reductions, comparing and contrasting dual offers and what was originally paid for the asset. Josh shares his experience building out the Haus & Haus OS. Kon illustrates his leadership accountability theme 'better is better', and they reflect on the rise of short-form content.

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan examine building brand uplift stories. They explain good brand knowledge as a tool, pitch points and numbers, and put it all together artfully and humbly to tell the story of your brand.

Josh shares the common enemy vs. the role model approach, Kon reflects on the simplicity of watching masters at work, they examine their views on going all in on key relationships, and they discuss the most important relationships in their businesses and their lives.

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand on succession, entries and exits. They look at the pathway to partnership, a clear valuation methodology, slow buy-ins and sell-downs, growing shareholder value and share prices.

They share about giving people the feeling of success, the tools to get there, and financial education along the way. Josh describes the effect of a smile, Kon reflects on the ease of getting things wrong, and they ponder their views on being thankful every day your feet touch the ground.