This week, Gene tells us that he’s been spending too much time doing and not enough time thinking. So he’s made a plan to free up some time to focus on the more important, big picture issues that sometimes get lost in the day-to-day. How will he free up the time? By getting out of the office more, by leaning more into tech, and by being more deliberate about how much time he spends with customers. Plus: Gene also shares a few highlights (and lowlights) from a Microsoft AI trade show -- including the Microsoft employees who don’t trust their own AI.