Pre-order Marcel’s new book: Humane Leadership: Lead with Radical Love, Be a Kick-ass Boss

Episode recap:

Marcel and David Bator of Achievers Workforce Institute discussed the importance of humane leadership and creating a sustainable work culture, emphasizing the need for employee engagement and a sense of belonging in the workplace. They explored strategies for improving workplace conditions, including frequent recognition, effective management practices, and implementing regular feedback methods. David also highlights four key factors for manager effectiveness: frequent contact, recognition, coaching, and career development. He suggests that companies should move beyond annual surveys and implement more frequent feedback methods such as one-on-ones, pulse surveys, and recognition programs. David also introduced the concept of the "5 pillars of belonging," which include feeling welcomed, known, included, supported, and connected at work. He stressed that investing in these conditions not only makes employees feel good but also drives business outcomes.

Bio:

David Bator is the Managing Director at Achievers Workforce Institute. He thinks and writes about how work should work. His primary focus in leading the Achievers Workforce Institute is Research, Community, and Advisory, assisting global executives with practical approaches to transforming how the world works. David is passionate about people and has spent the last 20 years collaborating closely with leaders in HR, IT, and Communications to develop programs that empower individuals, teams, and companies to grow.

Quotes:

• "What gets recognized gets repeated. 72% of employees will repeat an action if they are recognized for that action."
• "Employees with a strong sense of belonging are twice as engaged, twice as productive, twice more resilient, and twice more satisfied with their jobs."

Takeaways:

• Evaluate your workplace across the five pillars of belonging: Are employees feeling welcomed, known, included, supported, and connected? Create specific strategies to improve each dimension.
• Start a consistent habit of recognizing team members for their big and small contributions. Aim to provide meaningful, specific appreciation at least once daily and track how it impacts team morale and engagement.

Timestamps:

[00:00] Introduction to Marcel’s new book, Humane Leadership, and his guest, David Bator

[03:05] David’s passion for helping people through his work

[07:34] "The Great Resignation" and "The Great Detachment" and their implications for the current state of the workplace

[12:14] The Importance of Belonging and Employee Experience

[17:02] Strategies for Improving Employee Engagement

[25:33] Non-Monetary Strategies for Driving Engagement

[29:20] Leading with Humane Leadership

[35:50] The Role of Recognition in Shaping Culture

Conclusion:

Creating a culture of belonging, appreciation, and recognition boosts employee engagement, productivity, and retention. Leaders who make employees feel welcomed, known, included, supported, and connected drive positive outcomes. Regular non-monetary recognition and meaningful one-on-ones help employees feel valued and motivated to bring their best selves to work. 

 Links/Resources:

Achievers: https://www.achievers.com/

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