We've all had challenging patient or client interactions. It can be hard to know how to handle them and it can make us feel lousy or even derail our day.

You want to be an empathetic physician, nurse, therapist, PA or other clinician but how do you balance empathy with boundaries when a patient or family is angry or mean?

This week join me to reflect on the 8 steps to managing a challenging patient interaction.

Let me know what I missed! Join us on Facebook in the Integrative Palliative Medicine Interest group or reach out through the website at www.integrativepalliative.com.

I appreciate you!
Delia Chiaramonte, MD

Coping Courageously: A Heart-Centered Guide for Navigating a Loved One’s Illness Without Losing Yourself is available here: www.copingcourageously.com 

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