Enhance.training

Deliver What You Promise – 4 Vital Stages To Beating Expectations


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Deliver what you promise at work, and you will probably be happy and very successful in whatever career you choose. I share 4 vital stages to beating expectations, week after week. Beat expectations and you build a ton of trust, colleagues want to work with you, bosses appreciate you and you get the best tasks and projects to work on. 

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Before you set expectations to beat, take time to mentally plan out how you will deliver what you are being asked. Don’t say yes until you have done this or you make setting expectations at work ten times harder. 

When you know what you can and can’t do, THEN you can start negotiating. If you do this stage after saying yes, you are going to look bad and have to go back to the other person. 

Be very careful what you agree to so you can set expectations you can meet. In my experience, bosses prefer to be sure a person can deliver what they agree when they agree it compared to a person than just says yes. Bosses expect some questions and some level of negotiation. This is the sign of a person good at managing expectations and who will action what you promise. 

Another key stage to set expectations you can beat is negotiating on resources alongside the goals or expectations. Don’t do this stage later. If you don’t have the right resources, the work will take longer and will be harder to do. Get the right resources or the best resources you can from the start. I share tips for how to do this. 

Finally, the best workers and managers ask for assistance and help. From co-workers. From managers. From people who are better than they are at x. Playing to strengths is what makes them so effective at their jobs. I share how they create the goodwill and trust to enable them to ask for help and assistance so effectively. 

Always do what you promise. 

If you have any questions on “Deliver What You Promise – 4 Vital Stages To Beating Expectations”, please email me at [email protected] and I will get back to you. 

Jess Coles 

enhance.training 

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