Contractor Cuts

Delivering Tough News: Mastering Client Communication and Navigating Financial Challenges


Listen Later

Ever found yourself in the tough spot of having to break bad news to a client and wished you had a better strategy? Our latest episode on Contractor Cuts promises to equip you with the skills needed to have these difficult conversations with confidence and tact. We walk you through the contrasting approaches of delivering unpleasant news—whether it's with a sense of advocacy that keeps clients at ease or as a bombshell that leaves them feeling blindsided. Join us as we explore real-world scenarios and share insights on how to maintain control and advocate for your client's best interests in the face of financial hiccups.

Communication is the lifeline of any construction project, but what happens when it goes awry? We dive into the challenges of effective communication and how minor issues, if left unchecked, can spiral into major roadblocks. From taking responsibility for project delays to managing unexpected cost increases, we emphasize the importance of transparency and collaboration. Through engaging stories and examples, we illustrate the power of open dialogue in preserving client trust and turning potential conflicts into collaborative solutions.

Navigating the financial minefield of a construction project isn't for the faint-hearted. We address the complex issue of financial miscalculations and the necessary steps to take when budgets overrun. With a focus on honesty, ethical standards, and partnership, we share strategies to engage clients as allies in resolving financial gaps. By fostering empathy and regular communication, you can not only rebuild trust but also strengthen your professional reputation. Additionally, we touch on the art of handling disputes with empathy and building long-term consulting relationships, proving that even the most challenging situations can lead to growth and success with the right approach.

Struggling to grow your contracting business? The Foundations Program is designed to help contractors break free from the chaos and build a business that runs smoothly. You’ll get a customized training program, 1-on-1 coaching, and access to a full paperwork database—including contracts and the Client Engagement Agreement. Join the Foundations Program today! 🚀

Go to ProStruct360.com or schedule a meeting with Clark at Have a question or an idea to improve the podcast?
Email us at [email protected] or text us at +1 (678) 940-5747

Want to learn more about our software or coaching?
Visit our website at ProStruct360.com

...more
View all episodesView all episodes
Download on the App Store

Contractor CutsBy ProStruct360

  • 5
  • 5
  • 5
  • 5
  • 5

5

15 ratings


More shows like Contractor Cuts

View all
The Steve Matthes Show on RacerX by Steve Matthes

The Steve Matthes Show on RacerX

919 Listeners

The Joe Rogan Experience by Joe Rogan

The Joe Rogan Experience

224,243 Listeners

The Fighter & The Kid by Thiccc Boy Studios | PodcastOne

The Fighter & The Kid

16,023 Listeners

The Contractor Fight with Tom Reber by Tom Reber

The Contractor Fight with Tom Reber

412 Listeners

REAL AF with Andy Frisella by Andy Frisella #100to0

REAL AF with Andy Frisella

32,547 Listeners

KILL TONY by DEATHSQUAD.TV & Studio71

KILL TONY

5,505 Listeners

Jocko Podcast by Jocko DEFCOR Network

Jocko Podcast

30,659 Listeners

Matt and Shane's Secret Podcast by Matt McCusker & Shane Gillis

Matt and Shane's Secret Podcast

10,676 Listeners

This Past Weekend w/ Theo Von by Theo Von

This Past Weekend w/ Theo Von

26,860 Listeners

Bedros Keuilian Podcast Show by Bedros Keuilian

Bedros Keuilian Podcast Show

2,243 Listeners

Dropping Bombs by Brad Lea: CEO, Entrepreneur, and Host of The Bottom Line

Dropping Bombs

2,291 Listeners

2 Bears, 1 Cave with Tom Segura & Bert Kreischer by YMH Studios

2 Bears, 1 Cave with Tom Segura & Bert Kreischer

23,680 Listeners

Shawn Ryan Show by Shawn Ryan

Shawn Ryan Show

41,739 Listeners

Dirt Talk by BuildWitt by BuildWitt

Dirt Talk by BuildWitt

430 Listeners

The Connect- with Johnny Mitchell by Johnny Mitchell

The Connect- with Johnny Mitchell

509 Listeners