Meet George Lokko, owner of Y2 Design & Build located in Westerville, Ohio. George shares how he went from a career in engineering and finance to building one of Columbus' most process-driven and design-forward remodeling firms. After losing his job during COVID, George took the leap into construction by learning from the ground up—literally starting with demolition—and eventually launching Y2 Design & Build. He discusses the power of great design, his 54-step process that minimizes change orders, and the importance of education, communication, and trust in delivering exceptional customer experiences. George also talks about building his team, investing in marketing and SEO, and the role technology plays in streamlining operations.

In this episode, you will learn:

• How a strong design process eliminates chaos
• Why you don't need a construction background to succeed
• Building a marketing strategy that is intentional
• Using communication tools as a competitive advantage
• Investing in people and processes to scale

Listen to the episode to learn more.

Resources:

Learn more about Y2 Design Build here.

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