Sign up to save your podcasts
Or
Share Difficult Conversations
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
Difficult Conversations
Susan Moore and Scott Bennett are joined by guest speaker Mindy Bohannon, to delve into the challenges of difficult conversations. They share their own reactions and triggers when faced with such conversations and discuss how to approach them in a productive and empathetic manner. Mindy highlights the role of empathy in diffusing tension and getting everyone back on the same page. The hosts and guest emphasize the importance of acknowledging and managing emotions during these encounters.
A few key take-aways:
1️⃣ Respect is Key: Difficult conversations can be challenging, but they ultimately come down to respect. 💯🤝
2️⃣ Focus on Objectives: It's easy for difficult conversations to go off track and become tangents. To avoid this, it's crucial to stay focused on the objective. 🎯📈
3️⃣ Cultural Awareness: Our guest speaker shared a fascinating personal experience about working with someone from a different cultural background. By fostering cultural awareness, we can create a more inclusive and understanding environment. 🌍🤝
Resources:
Do you have questions about this topic or have an idea for a different topic? Ask us a question at [email protected] or leave us a voice message on our podcast homepage.
Business Analysis Live is hosted by:
- Susan Moore, Community Engagement Manager at IIBA
- Scott Bennett, Manager, Business Analysis at IIBA
International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.
#PodcastEpisode #CommunicationSkills #DifficultConversations #PersonalGrowth #ProfessionalDevelopment #CommunityEngagement
View all episodes
By International Institute of Business Analysis (IIBA)
4.8
44 ratings
Susan Moore and Scott Bennett are joined by guest speaker Mindy Bohannon, to delve into the challenges of difficult conversations. They share their own reactions and triggers when faced with such conversations and discuss how to approach them in a productive and empathetic manner. Mindy highlights the role of empathy in diffusing tension and getting everyone back on the same page. The hosts and guest emphasize the importance of acknowledging and managing emotions during these encounters.
A few key take-aways:
1️⃣ Respect is Key: Difficult conversations can be challenging, but they ultimately come down to respect. 💯🤝
2️⃣ Focus on Objectives: It's easy for difficult conversations to go off track and become tangents. To avoid this, it's crucial to stay focused on the objective. 🎯📈
3️⃣ Cultural Awareness: Our guest speaker shared a fascinating personal experience about working with someone from a different cultural background. By fostering cultural awareness, we can create a more inclusive and understanding environment. 🌍🤝
Resources:
Do you have questions about this topic or have an idea for a different topic? Ask us a question at [email protected] or leave us a voice message on our podcast homepage.
Business Analysis Live is hosted by:
- Susan Moore, Community Engagement Manager at IIBA
- Scott Bennett, Manager, Business Analysis at IIBA
International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.
#PodcastEpisode #CommunicationSkills #DifficultConversations #PersonalGrowth #ProfessionalDevelopment #CommunityEngagement
More shows like Business Analysis Live!
View all
The Joe Rogan Experience
228,803 Listeners
Business English Pod :: Learn Business English
415 Listeners
6 Minute English
1,785 Listeners
Learning English Conversations
1,043 Listeners
Learning English Vocabulary
499 Listeners
The Diary Of A CEO with Steven Bartlett
8,464 Listeners
Huberman Lab
29,238 Listeners
Learning English For Work
48 Listeners