Difficult Happens; Effective Communication for Bosses

Have you ever had a client flip from a Dr. Jekyll to a Mr. Hyde?

Everything was going along fine and then suddenly their behavior started to change to evasive or defensive.

In most cases, they’re experiencing a triggered reaction. But what caused it?

Was it something you said or did? Is something else going on? Are you triggered?

These triggers and conflicts can lead to feelings of increased stress, tension, and anxiety. (you know your body keeps the score.)

If you are an entrepreneur, manager, leader or business owner it has become increasingly more important to be able to pick up on subtle cues and understand why people act, and react, the way they do.

When you can understand where people's behavior is coming from you can respond to what is triggering their response, and maybe just turn that client back into the good doctor.

What you’ll hear on today’s episode:

• The base of a triggered reaction
• The conflict loop
• The animal brain
• The 4 types of non-trauma based triggered reactions
• The content trigger
• Personality tests
• The big trigger times
• Responding to what is not being said

Join the Difficult Happens Facebook group  “Community Happens Group”

Work with Lara:

Apply for an On-air Coaching Call!

Complimentary Breakthrough Consultation

Got a Question? Comment? Email [email protected]

Corporate Training

Difficult Happens by Lara Currie                                                                    

Difficulthappens.com/workwithme/

Resources:

Series on Manipulation

Series on Assessments

Series on Conflict Personality-Types

© Lara Currie 2021

Show Intro music by Scott Holmes Music

Listen for free on the go with any one of these players for both Android & iPhone

Sometimes we don’t get a choice on whether or not to be a leader.

When you run a small business, you will frequently be put into the leadership role where, inevitably, you will have to deal with difficult situations and personalities.

Do you have the right support you need to deal with it effectively?

The support needed can range from general business support to peer support, and personal support to professional support.

From running your own business to leading a team (or existing on the planet! For that matter) you will encounter a variety of personalities in a variety of emotional states, how you navigate these interactions can determine your success.

What you’ll hear on today’s episode:

• What is Emotional Intelligence
• Who a leader is (and isn’t)
• What it takes to be a leader
• What a heightened emotional state is
• Different types of support
• Personal development
• Challenges that women face
• The importance of having a squad
• The Difficult Happens Squad Membership
• Triggered “Seasons”

Join the Squad! A 'whole-human centered' development community of like-minded women who are ready to take their happy back with input, guidance, and support. Personal and Professional development in one place!

Work with Lara:

Apply for an On-air Coaching Call!

Complimentary Breakthrough Consultation

Got a Question? Comment? Email [email protected]

Corporate Training

Difficult Happens by Lara Currie                                                                    

Difficulthappens.com/workwithme/

Difficult Happens Squad:

https://difficulthappens.com/squad/

Shelby Moore - Young Leadership Challenges

https://difficulthappens.com/152-2/

Resources:

Series on Manipulation

Series on Assessments

Series on Conflict Personality-Types

© Lara Currie 2021

Show Intro music by Scott Holmes Music

Listen for free on the go with any one of these players for both Android & iPhone

What red flags have you missed?

When starting out, you can be caught up in the excitement of the job or dynamic and excuse behaviors while in the moment. A little thing here, a little thing there, it is easy to miss all these little signs. But hindsight is 20/20 and eventually, you’ll see the writing on the wall.

Now it is becoming more important to recognize dysfunctional and toxic behaviors in the workplace. 

Jenn Trepeck of “A Salad With A Side Of Fries” joins us to talk about her previous experience working in an environment that turned toxic over time and what red flags you should watch out for.

Jenn has worked at ad agencies, in-house with clients on brand management, and spent 12 years in the world of finance while growing her own business. Now Jenn is a Health and Wellness Coach and Entrepreneur.

What you’ll hear on today’s episode:

• What Toxic Environments Are
• Falling into Toxic Environments
• How Past and Personal Dysfunction can excuse current behavior
• Scarcity and Urgency
• The Push of Loyalty
• Responsibility without Ownership
• Mixing Business with Family and Friends
• Public versus Private Personalities
• Extinction Burst Behavior
• When To Leave

Join the Difficult Happens Facebook group  “Community Happens Group”

Work with Lara:

Apply for an On-air Coaching Call!

Complimentary Breakthrough Consultation

Got a Question? Comment? Email [email protected]

Corporate Training

Difficult Happens by Lara Currie

Difficulthappens.com/workwithme/ 

Mentioned on the show:

Connect with Jenn on Instagram

A Salad With A Side Of Fries

Resources:

Series on Manipulation

Series on Assessments

Series on Conflict Personality-Types

© Lara Currie 2021

Show Intro music by Scott Holmes Music

Listen for free on the go with any one of these players for both Android & iPhone

Why would anyone work in a toxic environment? 

A toxic workplace doesn’t crop up out of anywhere, it is created, moment by moment and action by action. Every day there are news stories about bosses and bad behavior and environments that became unbearable.

Have you ever wondered how these environments became so toxic and why people stay? 

As it turns out, it is a slippery slope.

Some fields and environments can become stressful over time and others are inherently stressful fields. 

When you or your client base is in a heightened emotional state, certain patterns and habits can emerge, showing signs of current or future toxic traits. 

In today’s episode 10 toxic red flags to watch out for. 

What you’ll hear:

• What manipulation looks like
• How toxicity grows
• What personal development has to do with it
• What is self-esteem
• How to grow self-esteem
• Micro-boundary breaches
• The impact of boundaries
• What every toxic workplace has in common
• Behaviors and Habits that can turn into toxic behaviors
• Relationships and Communication structures that can be warning signs of toxic environments
• Examples of toxic workplaces (Ellen DeGeneres) 
• Why and How people excuse toxic behavior and environments
• Toxic environments you can find in Start-ups
• How many red flags before an environment turns toxic
• Information about next week’s guest

Join the Difficult Happens Facebook group  “Community Happens Group”

Join the squad:

Inner Circle Squad Membership

Work with Lara:

Apply for an On-air Coaching Call!

Complimentary Breakthrough Consultation

Got a Question? Comment? Email [email protected]

Corporate Training

Difficult Happens by Lara Currie

Difficulthappens.com/workwithme/ 

Resources:

Series on Manipulation

Series on Assessments

Series on Conflict Personality-Types

© Lara Currie 2021

Show Intro music by Scott Holmes Music

Listen for free on the go with any one of these players for both Android & iPhone

Manipulative toxic behavior is on the rise. There are studies, books, blogs, and podcasts full of information about this trend. But without this one thing, all the information and skills you consume won’t work.

Business owners know it, leaders know it, and successful people display it. On today’s episode, what you need to effectively combat manipulation.

What you’ll hear on today’s episode:

• What manipulation looks like
• How toxicity grows
• What personal development has to do with it
• What is self-esteem
• How to frow self-esteem
• Micro-boundary breaches
• The strength of boundaries
• What every toxic workplace has in common

Join the Difficult Happens Facebook group  “Community Happens Group”

Join the squad:

Inner Circle Squad Membership

Work with Lara:

Apply for an On-air Coaching Call!

Complimentary Breakthrough Consultation

Got a Question? Comment? Email [email protected]

Corporate Training

Difficult Happens by Lara Currie

Difficulthappens.com/workwithme/ 

Resources:

Series on Manipulation

Series on Assessments

Series on Conflict Personality-Types

© Lara Currie 2021

Show Intro music by Scott Holmes Music

Listen for free on the go with any one of these players for both Android & iPhone

To be an impactful leader you need more than just good management techniques, you need good people skills.

Being aware of what motivates, encourages, fosters, and grows a productive team is something that is learned in the trenches of interaction - where leaders are born.

Being a young leader comes with its own set of struggles, on today’s episode Shelby Moore, a 26-year-old leader in a stressful nonprofit who runs a team of over 40 joins me to talk about breaking stereotypes, proving herself, and building a productive team through transitions.

What you’ll hear on today’s episode:

• Non-profit culture
• Young leadership
• Building consensus
• Succession planning
• Growing teams in stressful fields
• Firing employees
• Hiring staff
• How to respond to “I have boots older than you”

Join the Difficult Happens Facebook group  “Community Happens Group”

Work with Lara: 

Apply for an On-air Coaching Call!

Complimentary Breakthrough Consultation

Got a Question? Comment? Email [email protected]

Corporate Training

Difficult Happens by Lara Currie

Difficulthappens.com/workwithme/ 

Mentioned on the show:

Connect with Shelby on LinkedIn

Women Helping Women

Books;

Emergent Strategy

Pleasure Activism

The One’s We’ve Been Waiting For

Resources: Series on;

Manipulation

Assessments

Conflict Personality-Types

© Lara Currie 2021

Show Intro music by Scott Holmes Music

Listen for free on the go with any one of these players for both Android & iPhone

If you put two people in a room and there will be 4 different points of view. Like the old adage goes 'the definition of a dysfunctional family is more than one person".

Similarly, when you work with a team of people the dynamics are a lot like that of a family. Like a family, individuals can fall into patterns of behavior that impact the whole team. 

When you are the boss, the leader of the team, you set the tone, and by their actions or inactions, the patterns and habits that each member follows.

You can set your business up for success and create happy productive teams by knowing 3 things about your employees, tune in and find out what those three things are.

What you’ll hear on today’s episode:

• What is systems theory
• Small team dynamics
• Small business owners
• Why conflict-types are unique
• Button pushers
• 3 secrets turn into 5 (bonus!)
• What appreciation has to do with it

Join the Difficult Happens Facebook group  “Community Happens Group”

Work with Lara:

Apply for an On-air Coaching Call!

Complimentary Breakthrough Consultation

Got a Question? Comment? Email [email protected]

Corporate Training

Difficult Happens by Lara Currie

Difficulthappens.com/workwithme/ 

Difficulthappens.com/squad

Resources:

Series on Manipulation

Series on Assessments

Series on Conflict Personality-Types

© Lara Currie 2021

Show Intro music by Scott Holmes Music

Listen for free on the go with any one of these players for both Android & iPhone

Do you have a practice? 

I’m not talking about Spanish, piano, or handwriting practice I’m talking about a routine that you intentionally set up that helps you achieve a specific, measurable goal. 

When you have an intentional practice, that you implement in a routine way, it becomes a habit. We are creatures of habit, and if we don’t drive the train on what that habit is, you may find yourself with a not so helpful routine, that becomes a habit you need to break.

In today’s episode, we dive into what a practice is, and how you can benefit from creating one.

What you’ll hear on today’s episode:

• What is a practice
• How a routine becomes a habit
• Patterns that humans crave
• The productivity myth
• What time of day does a practice work for you
• When a bad habit creeps into your schedule
• Tag me on Instagram with your practice

Join the Difficult Happens Facebook group  “Community Happens Group”

Work with Lara: 

Apply for an On-air Coaching Call!

Complimentary Breakthrough Consultation

Got a Question? Comment? Email [email protected]

Corporate Training

Difficult Happens by Lara Currie

Difficulthappens.com/workwithme/ 

Resources:

Series on Manipulation

Series on Assessments

Series on Conflict Personality-Types

Newsworthy

Tina Mitchell Lunch & Learn

© Lara Currie 2020

Show Intro music by Scott Holmes Music

Listen for free on the go with any one of these players for both Android & iPhone

Did you do some re-prioritising last year? 

With all of the unexpected ‘unprecedented events’ last year a lot of us have reprioritized the way we work and play. 

Many found this past year super productive while others, not so much. 

We don’t often think about productivity until we are either feeling overwhelmed, or starting a new year.

Productivity and overwhelm are two sides of a coin. Balance is what we seek, predictability but as business owners, leaders and bosses, change is inevitable and remaining flexible while also being productive is the goal

Strong boundaries are necessary to avoid falling prey to overwhelm. 

In today’s episode, we dive into the best way that you can find balance and create a schedule that works for you while auditing what works, and what doesn’t.

The truth about productivity with productivity expert Amber De La Garza.

What you’ll hear on today’s episode:

• Micro-boundary breaches on your time
• How small steps can make a huge impact
• 3 steps to better boundaries
• How your boundaries are impacted
• Where overwhelm comes from
• The number one struggle people have
• Magical thinking
• Productivity as a small business
• Entrepreneurial struggles
• Triggers that get in your way
• Balance in the real world

Join the Difficult Happens Facebook group  “Community Happens Group”

Work with Lara:

Apply for an On-air Coaching Call!

Complimentary Breakthrough Consultation

Got a Question? Comment? Email [email protected]

Corporate Training

Difficult Happens by Lara Currie

Difficulthappens.com/workwithme/ 

Resources from Guest:

Amber De La Garza Website

Conquer Your Email Masterclass

Productivity Training

© Lara Currie 2021

Show Intro music by Scott Holmes Music

Listen for free on the go with any one of these players for both Android & iPhone

In Ariana Grande’s song Thank You; Next, she runs down some relationships she has had and what she has learned from them, how she has found wisdom and gratitude even in those that did not work out as planned. 

Lessons don’t always come in life-changing monolithic events, like a pandemic, or a job change, which are those moments where there was a marked before and after (the event), there is before the pandemic and (hopefully soon), an after. 

Most life changing lessons come in small imperceptible shifts that are only visible in hindsight, that gain clarity through reflection. 2020 has had a lot of that dreaded phrase, unprecedented events, join me in the lessons and gratitudes I have uncovered for 2020. Thank you; next...

What you’ll hear on today’s episode:

• Year in review
• We’ve been through some things
• When you normalize abnormal behavior
• Embracing change
• Intentional reflection
• Some Gramma tiny’isms
• How reflection leads to growth
• The forest through the trees
• Everything in moderation (including moderation)

Wonder what it’s like to work with a coach? Apply for an On-air Coaching Call!

Join the Difficult Happens Facebook group  “Community Happens Group”

Work with Lara:

Apply for an On-air Coaching Call!

Complimentary Breakthrough Consultation

Got a Question? Comment? Email [email protected]

Corporate Training

Difficult Happens by Lara Currie

Difficulthappens.com/workwithme/ 

Resources:

Series on Manipulation

Series on Assessments

Series on Conflict Personality-Types

© Lara Currie 2021

Show Intro music by Scott Holmes Music

Listen for free on the go with any one of these players for both Android & iPhone