Michael Reddington is a former private investigator and Forensic Interviewer. In his book "The Disciplined Listening Method," he describes lessons learned from conducting Interviews, and his belief that every conversation has hidden meaning and value, and that two people effectively communicating can meet both of their needs, and the role of empathy in motivational conversations. Follow his work at www.michaelreddington.com.

Visit www.grandviewforgood.org to see this month's highlighted charity, an organization advocating for mental health awareness and funding for those who cannot afford psychological treatment.