Connecting the Dots

Dr. Charles Hagood, President of Strategic Consulting at Press Ganey speaks about some of the many Health Care improvements systems that his team is involved with at Press Ganey.


Listen Later

Charles Hagood, DSc, MBA has overseen the introduction and implementation of improvement systems, quality and process improvement initiatives, transformations, and system design activities in numerous healthcare organizations including some of the largest non-profit hospitals, national systems, small critical access hospitals, clinics, physician practices, and large for-profit systems in the US and EU. He has led organizations and teams in the design and implementation of new and efficient service lines in various hospital, outpatient and non-acute health care organizations. Additionally, Charles has also overseen the application of improvement methodologies into the planning, design, and construction phases of a wide range of clinical and hospital renovation and construction projects.

Charles is a co-author of the Shingo Prize winning book for Research and Publication, “Lean-Led Hospital Design: Creating the Efficient Hospital of the Future” and has published various articles on the topics of innovation, Lean, process and performance improvement, and quality.

  • Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3
  • CME credit is available for up to 3 years after the stated release date

Contact [email protected] if you have any questions about claiming credit.

...more
View all episodesView all episodes
Download on the App Store

Connecting the DotsBy Skip Steward

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

28 ratings


More shows like Connecting the Dots

View all
Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership by Mark Graban

Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership

47 Listeners

Coaching for Leaders by Dave Stachowiak

Coaching for Leaders

1,455 Listeners

a16z Podcast by Andreessen Horowitz

a16z Podcast

1,007 Listeners

The Diary Of A CEO with Steven Bartlett by DOAC

The Diary Of A CEO with Steven Bartlett

6,786 Listeners

Worklife with Adam Grant by TED

Worklife with Adam Grant

9,248 Listeners

The Proof with Simon Hill by Live better for longer

The Proof with Simon Hill

2,608 Listeners

A Bit of Optimism by Simon Sinek

A Bit of Optimism

2,169 Listeners

Right Care at Baptist by BMHCC

Right Care at Baptist

17 Listeners

Keeping IT Brief by Mary Ann Brown

Keeping IT Brief

0 Listeners

Shingo Principles Podcast by Shingo Institute, Jon M. Huntsman School of Business at Utah State University

Shingo Principles Podcast

4 Listeners

ZOE Science & Nutrition by ZOE

ZOE Science & Nutrition

1,980 Listeners

The Mel Robbins Podcast by Mel Robbins

The Mel Robbins Podcast

20,758 Listeners

Chain of Learning: Empowering Continuous Improvement Change Leaders by Katie Anderson

Chain of Learning: Empowering Continuous Improvement Change Leaders

24 Listeners

What Now? with Trevor Noah by Spotify Studios

What Now? with Trevor Noah

3,854 Listeners

Beyond The Prompt - How to use AI in your company by Jeremy Utley & Henrik Werdelin

Beyond The Prompt - How to use AI in your company

37 Listeners