Award-winning marketing strategist and entrepreneur Sacha Awwa (Founder, SAMG; Co-founder, My Marketer Mentors) joins Anusha Harid-Paoletti to demystify why marketing feels complicated—and how to make it simple, measurable, and effective. Drawing on 22 years across the New York Times and high-growth startups, Sacha lays out a foundation-first approach: clarify mission/vision, nail the Four W’s (why, who, way, what), define accurate ideal customer profiles, and build customer-market fit before spending a dollar on channels. She shares a right-sized MarTech stack (GA/Search Console, CRM/ESP) and how to use AI tools (ChatGPT, Claude) to accelerate research and planning. We dig into B2B vs. B2C nuances, community-building that beats tiny ad budgets, and two unforgettable war stories, one about scaling customer service with moms, another about founders getting in their own way. If you’ve ever wondered where your ad dollars go, or whether you even need ads yet, this episode gives you the roadmap to market smarter, not louder.

3 Takeaways

• Don’t buy tactics; build the foundation first.
• Prioritize customer-market fit and community over low-budget ads.
• Use AI + lean tools to research, test, and measure before you scale.

Thank you to our Sponsors Gies College of Business.