Elevate Care
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Elevate Care episodes

  • The Future of Nursing and the Power of Diversification with Dr. Angelo Venditti

    In this episode of Elevate Care Podcast, Nishan discusses the AMN Healthcare 2025 Nurse Survey Report Dr. Angelo Venditti. They discuss the state of nursing, tackling issues like burnout, workforce dynamics, and the need for flexible scheduling. The conversation also highlights workplace safety, societal expectations on healthcare workers, and the role of technology in enhancing nurse engagement and retention. Dr. Venditti shares his vision for a sustainable future in nursing and the steps needed to adapt to the evolving healthcare landscape.

    Access 2025 Survey of Registered Nurses

    Chapters: 

    • [00:00] Introduction to the Nurse Survey Report
    • [02:24] Burnout and Workforce Dynamics
    • [03:49] Rethinking Workforce Planning
    • [05:08] Scheduling Technology in Healthcare
    • [08:49] Workplace Safety Concerns
    • [10:34] Societal Expectations on Healthcare Workers
    • [12:19] Personalized Schedules and Workforce Engagement
    • [13:25] Hope for the Future of Nursing

    Dr. Angelo Venditti serves not only as a leader for clinical support of AMN caregivers but also as an strategic advisor to our clients for workforce solutions, market strategy, and clinical care delivery. Dr. Venditti has vast experience in workforce analytics and operational strategy, and he partners with health system executives to model solutions that are on the cutting edge of healthcare delivery and create transformative partnerships.

    Prior to joining AMN Healthcare, he was the Executive Vice President, Patient Care Services, Chief Nurse Executive and Chief Patient Experience Officer for Temple Health in Philadelphia. In the CNE role, he oversaw nursing practice and clinical operations across the health system, including Temple University Hospital’s three campuses, all outpatient clinics, and Fox Chase Cancer Center.  Dr. Venditti has been a registered nurse for over 20 years and has held various leadership positions over his 15-year leadership career.

    Dr. Venditti received his nursing degree from Luzerne County Community College. He holds a BSN and MBA from Misericordia University and a Doctorate in Nursing Practice from Carlow University. He holds certification as a Nurse Executive-Advanced and is designated as a Fellow by the American College of Healthcare Executives.

    Connect with Dr. Venditti on LinkedIn

    Access the 2026 Healthcare Workforce Outlook Survey
    Download the full report to explore what these findings mean for retention, staffing, care quality, and workforce strategy.

    Explore Solutions for Smarter Workforce Management

    We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.

    Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!


    Discover how WorkWise is redefining workforce management for healthcare.

    Visit workwise.amnhealthcare.com to learn more.


    About The Show:

    Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.

    Find Us On:
    Website

    YouTube

    Spotify

    Apple

    Instagram

    LinkedIn

    X

    Facebook

    Powered by AMN Healthcare


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    16 min
  • AI Solution to Combat Provider Burnout with David Norris

    In this episode of the Elevate Care Podcast, David Norris, CEO of Affineon Health, discusses the transformative role of AI in healthcare, particularly in alleviating provider burnout and enhancing patient care. He shares insights from his extensive experience in healthcare technology, emphasizing the need for innovative solutions to support healthcare providers overwhelmed by administrative tasks. The conversation explores how AI can streamline processes, improve patient communication, and ensure data privacy, while also addressing the challenges of adoption among healthcare professionals. Norris highlights the importance of creating a supportive environment for providers and the potential for AI to revolutionize patient-provider relationships in the future.

    Chapters:

    00:00 AI in Healthcare: A New Era

    04:45 Addressing Provider Burnout with AI Solutions

    10:50 Operationalizing AI: Protocols and Provider Control

    15:56 The Future of AI in Patient Care

    21:58 Ensuring Data Privacy and Cybersecurity in AI

    25:50 Looking Ahead: The Future of AI in Healthcare

     

    About David Norris: 
    Mr. Norris is a CEO, investor, board member, advisor, and serial entrepreneur. Utilizing his extensive experience and network, he works closely with investors and boards to accelerate the growth of high potential companies. He has extensive governance experience on a wide range of boards and board committees.

    As a serial entrepreneur, he has founded and built companies in a number of different industries and has extensive fund-raising experience, having raised capital from VC, private equity, strategic, angel, and debt sources.

    Mr. Norris has held leadership positions in a number of companies including: Co-founder and CEO, Affineon Health, Chairman and CEO, Element3 Health (acquired 2022), Co-founder, Co-Founder and CEO of MD Insider (acquired by Accolade (NASDAQ:ACCD)), Co-founder and CEO of BlueCava (acquired by IDify/Adstra), Co-Founder and CEO of OnRequest Images, Co-Founder and CEO of ObjectSpace (acquired), VP/General Manager at Casco Signal Ltd (acquired by Alstom (ALO:EN)), and Toccata Systems (acquired by Chilton).

    Mr. Norris has extensive international business experience, having lived and worked in Europe, Asia, and the United States. He is a regular speaker at industry conferences, has lectured at organizations such as Microsoft and the Harvard Business School, has appeared on business TV programs such as CNN, Bloomberg TV, and has been quoted in publications such as The Wall Street Journal and New York Times.

    Mr. Norris has won various awards, including the Ernst and Young Entrepreneur of the Year, the Inc. 500, and The Software 500. He supports a number of charities including the American Diabetes Association and the National MS Society. Mr. Norris sits on a number of boards and is a senior advisor to a number of companies. He is also a very active cyclist.

    Access the 2026 Healthcare Workforce Outlook Survey
    Download the full report to explore what these findings mean for retention, staffing, care quality, and workforce strategy.

    Explore Solutions for Smarter Workforce Management

    We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.

    Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!


    Discover how WorkWise is redefining workforce management for healthcare.

    Visit workwise.amnhealthcare.com to learn more.


    About The Show:

    Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.

    Find Us On:
    Website

    YouTube

    Spotify

    Apple

    Instagram

    LinkedIn

    X

    Facebook

    Powered by AMN Healthcare


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    29 min
  • Interim Leaders, Lasting Impact: How Healthcare’s Change Agents Drive Success with Ben Harber

    In this episode of Elevate Care, host Kerry Perez speaks with Ben Harber, Vice President of Interim Solutions at B.E. Smith, about the critical role of interim leadership in healthcare. They discuss the unique challenges and opportunities that arise during leadership transitions, the importance of finding the right fit for interim leaders, and how these leaders can drive transformational change within organizations. Ben shares insights on the appeal of interim leadership careers and emphasizes the need for healthcare systems to view interim leaders as valuable assets rather than mere vacancy fillers. The conversation concludes with a focus on maximizing ROI through effective interim leadership.

    Chapters

    00:00 Introduction to Interim Leadership

    03:09 The Importance of Interim Leadership in Healthcare

    06:09 Finding the Right Fit for Interim Leaders

    09:10 The Appeal of Interim Leadership Careers

    12:12 Maximizing ROI with Interim Leaders

    15:00 Conclusion and Key Takeaways 

     

    About Ben

    Ben Harber leads the Interim Leadership organization for B.E. Smith Leadership Solutions. As an accomplished healthcare executive, he brings years of progressive operational leadership experience to his role. Ben provides strategic vision, leadership, and direction to B.E. Smith Leadership Solutions and is widely regarded by clients and candidates as one of the most respected leaders in the industry. With nine years at B.E. Smith, he has consistently delivered increased value and improved efficiencies for client partner organizations.

    Ben is recognized as an expert in multi-site healthcare operations, large medical group management, ACO operations, product management, large-scale revenue operations, reinsurance, and health plan provider contracting. As a turnaround operations leader, he has provided insight and expertise across more than 8,000 engagements during his tenure at B.E. Smith.

    Before joining B.E. Smith, Ben spent nearly a decade at DaVita, where he achieved significant success. His accomplishments included reorganizing and turning around DaVita's revenue operations, setting records in managing the peritoneal dialysis product line, and developing the framework for the first renal-focused ACO. His passion for early identification of end-stage renal disease led him to create the globally recognized website, KidneySmart.org.

    Prior to DaVita, Ben spent seven years at GE Capital’s healthcare reinsurance division, where he developed a managed care network to assist reinsurance customers with catastrophic and first-dollar risk. During his time at GE, he launched Net Promoter Score surveying for a $10 billion unit and served as an expert in sales force effectiveness, purchase likelihood, and customer loyalty.

    Ben holds a Bachelor of Administration in Finance and a Master of Business Administration from Rockhurst University in Kansas City, Missouri. He also earned Six Sigma Black Belt and Lean certifications from GE Capital. Active in his community, Ben serves on several civic boards.

    Access the 2026 Healthcare Workforce Outlook Survey
    Download the full report to explore what these findings mean for retention, staffing, care quality, and workforce strategy.

    Explore Solutions for Smarter Workforce Management

    We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.

    Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!


    Discover how WorkWise is redefining workforce management for healthcare.

    Visit workwise.amnhealthcare.com to learn more.


    About The Show:

    Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.

    Find Us On:
    Website

    YouTube

    Spotify

    Apple

    Instagram

    LinkedIn

    X

    Facebook

    Powered by AMN Healthcare


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    16 min
  • Optimizing Healthcare Capacity for the Future with Brian McKillop

    In this episode of the Elevate Care Podcast, Nishan Sivathasan speaks with Brian McKillip, President of Locums at AMN Healthcare, about the future of healthcare workforce staffing and capacity optimization. They discuss the importance of strategic planning, data-driven decision-making, and the evolving landscape of healthcare staffing solutions. The conversation highlights the need for healthcare systems to adapt to changing demands and leverage data to improve operational efficiency and patient care.

     

    Chapters

    00:00 Introduction to Healthcare Innovation

    02:04 Optimizing Capacity in Healthcare

    04:51 Strategic Workforce Planning

    09:54 Data-Driven Decision Making in Healthcare

    12:57 Conclusion and Future Directions

     

    About Brian

    Brian is an outstanding addition to the AMN leadership team, bringing over 20 years of staffing industry experience, including roles specific to Locums at Weatherby/CHG. He currently oversees all sales for North America at Adecco. His proven success in building long-term client partnerships and delivering tailored solutions across healthcare, life sciences, and other specialized sectors will be invaluable as we continue to strengthen our Locums business.

    Connect with Brian on LinkedIn

    Access the 2026 Healthcare Workforce Outlook Survey
    Download the full report to explore what these findings mean for retention, staffing, care quality, and workforce strategy.

    Explore Solutions for Smarter Workforce Management

    We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.

    Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!


    Discover how WorkWise is redefining workforce management for healthcare.

    Visit workwise.amnhealthcare.com to learn more.


    About The Show:

    Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.

    Find Us On:
    Website

    YouTube

    Spotify

    Apple

    Instagram

    LinkedIn

    X

    Facebook

    Powered by AMN Healthcare


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    15 min
  • Part 3: Power of Vision with Amy Rojas

    In part three of our series with Amy Rojas, we discuss the critical aspects of leadership, focusing on the importance of having a clear vision, consistency in leadership, understanding team dynamics, and the necessity of regular development conversations. They emphasize that people are the greatest asset of any organization and that leaders must invest in their teams to foster engagement and productivity. The conversation also highlights the significance of knowing individual team members' aspirations and values to guide their career development effectively.

    Chapters
    00:00 Introduction to Leadership and Results

    03:01 The Importance of Vision and Consistency in Leadership

    05:56 Understanding and Empowering Your Team

    08:50 Development Conversations and Career Pathing
     

    About Amy
    Amy Rojas is an accomplished business and HR executive with a proven track record of driving success by aligning people strategies with business objectives. Her career began in fostering business growth through product innovation, later shifting her focus to achieving organizational excellence through its people. With undergraduate and master’s degrees in psychology, Amy brings unique insights into human behavior as a powerful tool for leadership and team development.

    Amy’s extensive HR expertise spans Talent Management, Global Talent Acquisition, workforce planning, and building high-performing teams. She is skilled in crafting integrated talent strategies that create measurable impact. Her leadership has been integral in managing transformational changes, including culture development and navigating mergers and acquisitions, always maintaining a people-centric approach.

    Certified in executive coaching by the International Coaching Federation, Amy specializes in guiding senior leaders and teams, fostering trust, and unlocking their full potential. Her dedication to excellence extends to areas such as change management, HR operations for business success, and senior leadership development.

    With her deep understanding of business and human behavior, Amy helps organizations thrive by creating empowered, innovative cultures. Her commitment to delivering results leaves a meaningful and lasting impact wherever she contributes.

    Connect with Amy on LinkedIn

    Access the 2026 Healthcare Workforce Outlook Survey
    Download the full report to explore what these findings mean for retention, staffing, care quality, and workforce strategy.

    Explore Solutions for Smarter Workforce Management

    We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.

    Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!


    Discover how WorkWise is redefining workforce management for healthcare.

    Visit workwise.amnhealthcare.com to learn more.


    About The Show:

    Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.

    Find Us On:
    Website

    YouTube

    Spotify

    Apple

    Instagram

    LinkedIn

    X

    Facebook

    Powered by AMN Healthcare


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    12 min
  • Part 2: Change Management with Amy Rojas

    In this 3-part episode series, we dive into the heart of change management with insights from Amy Rojas, a seasoned business and HR leader. Amy uncovers the core drivers of successful change, from crafting a compelling vision to leading with vulnerability and building a feedback-rich culture that empowers teams. She reframes change as an ongoing mindset rather than a one-off event and shares powerful strategies to help leaders foster trust, spark innovation, and create lasting impact.

    Chapters
    00:00 Introduction to Change Management

    03:02 The Importance of Vision in Change

    05:54 Vulnerability and Leadership

    08:48 Empowering Teams Through Feedback

    11:57 Change as a Constant Mindset

    About Amy
    Amy Rojas is an accomplished business and HR executive with a proven track record of driving success by aligning people strategies with business objectives. Her career began in fostering business growth through product innovation, later shifting her focus to achieving organizational excellence through its people. With undergraduate and master’s degrees in psychology, Amy brings unique insights into human behavior as a powerful tool for leadership and team development.

    Amy’s extensive HR expertise spans Talent Management, Global Talent Acquisition, workforce planning, and building high-performing teams. She is skilled in crafting integrated talent strategies that create measurable impact. Her leadership has been integral in managing transformational changes, including culture development and navigating mergers and acquisitions, always maintaining a people-centric approach.

    Certified in executive coaching by the International Coaching Federation, Amy specializes in guiding senior leaders and teams, fostering trust, and unlocking their full potential. Her dedication to excellence extends to areas such as change management, HR operations for business success, and senior leadership development.

    With her deep understanding of business and human behavior, Amy helps organizations thrive by creating empowered, innovative cultures. Her commitment to delivering results leaves a meaningful and lasting impact wherever she contributes.

    Connect with Amy on LinkedIn

    Access the 2026 Healthcare Workforce Outlook Survey
    Download the full report to explore what these findings mean for retention, staffing, care quality, and workforce strategy.

    Explore Solutions for Smarter Workforce Management

    We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.

    Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!


    Discover how WorkWise is redefining workforce management for healthcare.

    Visit workwise.amnhealthcare.com to learn more.


    About The Show:

    Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.

    Find Us On:
    Website

    YouTube

    Spotify

    Apple

    Instagram

    LinkedIn

    X

    Facebook

    Powered by AMN Healthcare


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    16 min
  • Part 1: The Four Pillars of High-Performing Teams with Amy Rojas

    In this episode of Elevate Care, we meet with Amy Rojas, an experienced business and HR executive, to explore how leaders can unlock their potential and cultivate high-performing teams. Amy shares actionable strategies, including the importance of setting clear expectations, removing barriers, delivering meaningful feedback, and celebrating achievements. She underscores the vital role of trust in building strong teams and offers practical advice for navigating change while keeping teams engaged. This insightful conversation highlights the essential groundwork needed to create a thriving organizational culture. Don't miss Amy's expert guidance on fostering leadership and teamwork excellence.

    Chapters

    00:00 Unleashing Leadership Potential

    02:12 The Four Pillars of High-Performing Teams

    05:30 Building Trust Within Teams

    10:43 Navigating Change and Engagement

    16:28 The Power of Foundational Work

    About Amy
    Amy Rojas is an accomplished business and HR executive with a proven track record of driving success by aligning people strategies with business objectives. Her career began in fostering business growth through product innovation, later shifting her focus to achieving organizational excellence through its people. With undergraduate and master’s degrees in psychology, Amy brings unique insights into human behavior as a powerful tool for leadership and team development.

    Amy’s extensive HR expertise spans Talent Management, Global Talent Acquisition, workforce planning, and building high-performing teams. She is skilled in crafting integrated talent strategies that create measurable impact. Her leadership has been integral in managing transformational changes, including culture development and navigating mergers and acquisitions, always maintaining a people-centric approach.

    Certified in executive coaching by the International Coaching Federation, Amy specializes in guiding senior leaders and teams, fostering trust, and unlocking their full potential. Her dedication to excellence extends to areas such as change management, HR operations for business success, and senior leadership development.

    With her deep understanding of business and human behavior, Amy helps organizations thrive by creating empowered, innovative cultures. Her commitment to delivering results leaves a meaningful and lasting impact wherever she contributes.

    Connect with Amy on LinkedIn 

    Access the 2026 Healthcare Workforce Outlook Survey
    Download the full report to explore what these findings mean for retention, staffing, care quality, and workforce strategy.

    Explore Solutions for Smarter Workforce Management

    We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.

    Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!


    Discover how WorkWise is redefining workforce management for healthcare.

    Visit workwise.amnhealthcare.com to learn more.


    About The Show:

    Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.

    Find Us On:
    Website

    YouTube

    Spotify

    Apple

    Instagram

    LinkedIn

    X

    Facebook

    Powered by AMN Healthcare


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    18 min
  • What Every CIO Should Be Thinking About in 2025 with Mark Hagan

    Mark Hagan joins Elevate Care to discuss the dynamic role of technology in healthcare, especially in workforce management. He highlights the importance of strong partnerships between CIOs and HR leaders, effective change management strategies, and the role of AI in improving employee experiences. Mark also emphasizes the critical need for robust technology and data foundations to drive success across healthcare organizations.

    Chapters

    00:00 Introduction to Healthcare Technology Leadership

    02:46 The Evolution of Workforce Technology in Healthcare

    06:10 Strategic Partnerships: CIOs and HR Leaders

    08:58 Criteria for Selecting Healthcare Technologies

    11:46 Successful Implementation and Change Management

    15:06 Future Innovations in Healthcare Workforce Technology

    17:51 The Role of AI in Healthcare Technology

    21:07 Creating a Positive Employee Experience

    23:58 The CIO's Role in Driving Innovation

    About Mark:

    Mark Hagan is the Chief Information and Digital Officer at AMN Healthcare, overseeing digital strategy, technology R&D, IT infrastructure, data security, and program management. With extensive experience in systems integration, platform rationalization, and enterprise technology execution, he has led innovations and digital transformations across multiple organizations.

    Before joining AMN Healthcare, Mark served as CIO and Senior VP of IT at Envision Healthcare, where he spearheaded IT strategies for healthcare services. Earlier, as IT Director at TeleTech, he managed global infrastructure expansions across multiple continents.

    Mark also contributes as a director for M&M Properties Colorado LLC and Wonolo, Inc. Passionate about innovation, he has introduced AI, robotic process automation, and natural language processing to enhance operations and drive growth.

    Learn more about Mark Hagan: https://www.amnhealthcare.com/about/amn-leadership-team/mark-hagan/

    Connect with Mark on LinkedIn

    Access the 2026 Healthcare Workforce Outlook Survey
    Download the full report to explore what these findings mean for retention, staffing, care quality, and workforce strategy.

    Explore Solutions for Smarter Workforce Management

    We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.

    Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!


    Discover how WorkWise is redefining workforce management for healthcare.

    Visit workwise.amnhealthcare.com to learn more.


    About The Show:

    Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.

    Find Us On:
    Website

    YouTube

    Spotify

    Apple

    Instagram

    LinkedIn

    X

    Facebook

    Powered by AMN Healthcare


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    31 min
  • Leadership Succession Planning & Masterclass for Organizational Success

    We’re excited to share highlights from the Leadership Succession Planning and Masterclass webinar featuring Christine MacKey-Ross, President of Leadership Solutions at AMN Healthcare, Richard Ani, Leadership Development Consultant, and Lukas Voss, Content Writer at Becker’s Healthcare. This episode of Elevate Care dives into the strategic importance of leadership succession planning and development within organizations.

    The discussion explores key considerations for hiring, growing, and transitioning leadership roles to align with organizational goals. Topics include the pros and cons of hiring internal versus external candidates, the role of organizational culture, and the value of mentorship and onboarding programs. The speakers also address the importance of intentional development processes, the influence of generational differences on leadership expectations, and the cost implications of leadership development. They emphasize that investing in future leaders is essential to reducing turnover and driving organizational success.

    Chapters

    00:00 Introduction to Leadership Succession Planning

    01:27 Strategic Importance of Leadership Development

    04:12 Organizational Culture and Leadership Readiness

    08:19 Internal vs. External Candidates

    11:55 Onboarding and Mentorship for Internal Candidates

    16:52 Mentorship Roles and Their Importance

    21:38 Assessing Leadership Readiness

    26:53 The Role of Intentional Development

    30:33 Generational Differences in Leadership Development

    35:39 Cost Considerations in Leadership Development

    Access the 2026 Healthcare Workforce Outlook Survey
    Download the full report to explore what these findings mean for retention, staffing, care quality, and workforce strategy.

    Explore Solutions for Smarter Workforce Management

    We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.

    Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!


    Discover how WorkWise is redefining workforce management for healthcare.

    Visit workwise.amnhealthcare.com to learn more.


    About The Show:

    Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.

    Find Us On:
    Website

    YouTube

    Spotify

    Apple

    Instagram

    LinkedIn

    X

    Facebook

    Powered by AMN Healthcare


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    40 min
  • Building Strong Nursing Teams to Impact Patient Care with Chris Keithly

    Join host Kerry Perez on Elevate Care as she chats with Chris Keithly, VP of Patient Care Services at Bay Health. They dig into how to better support nurses, tackle burnout, and use tech and teamwork to improve patient care. Chris shares smart tips for managing staffing challenges and advice for future healthcare leaders—all while exploring what it takes to create stronger connections in nursing teams and beyond. Don't miss this inspiring look at the heart of patient care!

    Chapters
    00:00 Introduction to Chris Keithly and Her Role
    02:48 The Impact of Technology on Patient Care
    05:54 Addressing Staffing Challenges and Retention Strategies
    09:12 Innovative Solutions for Burnout and Work-Life Balance
    12:51 The Importance of Data-Driven Decisions
    17:10 Advice for Aspiring Healthcare Leaders

    Connect with Chris on Linkedin

    Access the 2026 Healthcare Workforce Outlook Survey
    Download the full report to explore what these findings mean for retention, staffing, care quality, and workforce strategy.

    Explore Solutions for Smarter Workforce Management

    We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.

    Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!


    Discover how WorkWise is redefining workforce management for healthcare.

    Visit workwise.amnhealthcare.com to learn more.


    About The Show:

    Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.

    Find Us On:
    Website

    YouTube

    Spotify

    Apple

    Instagram

    LinkedIn

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    21 min

About Elevate Care

From the publisher's feed

Elevate Care Podcast delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes.

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