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In this episode of Elevate Care, Kerry speaks with Robin Goldsmith, Global Lead for Health Innovation and Strategy at Verizon. They explore how connectivity is transforming healthcare, from meeting evolving consumer expectations to driving health equity. Robin shares her insights on pandemic-driven innovation, the critical role of startups in tackling health disparities, and the exciting potential of AI in the industry.
Discover how reliable connections enable care at home and why fostering a culture of innovation is essential for healthcare organizations. Tune in to learn how Verizon is shaping the future of healthcare through technology and strategic innovation.
Chapters
00:00 Introduction to Health Innovation at Verizon
02:19 The Role of Connectivity in Healthcare
05:51 Trends in Healthcare Technology
08:39 Consumer Preferences Shaping Healthcare Delivery
10:26 Verizon's Commitment to Health Equity
12:16 Innovative Startups and Health Equity
14:43 Fostering Innovation in Healthcare
18:55 Challenges and Opportunities in Healthcare
20:21 The Future of AI in Healthcare
23:33 Advice for Maintaining Innovation in Healthcare
Access the 2026 Healthcare Workforce Outlook Survey
Download the full report to explore what these findings mean for retention, staffing, care quality, and workforce strategy.
Explore Solutions for Smarter Workforce Management
We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.
Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!
Discover how WorkWise is redefining workforce management for healthcare.
Visit workwise.amnhealthcare.com to learn more.
About The Show:
Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.
Find Us On:
Website
YouTube
Spotify
Apple
X
Facebook
Powered by AMN Healthcare
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Join Liz Cunningham in this episode of Elevate Care as she interviews with Nick Schwartzrock, founder and CEO of Advanced Recovery Specialists. Together, they explore the intersection of cutting-edge technology and compassionate care in the healthcare industry.
This episode dives deep into telehealth and remote patient monitoring, showcasing how innovation, agility in leadership, and a patient-first mindset are transforming the way healthcare is delivered. Nick shares the lessons learned from his career, successful case studies of healthcare technology applications, and his vision for the future of telehealth in a post-COVID world.
00:00 – Introduction to Advanced Recovery Specialists
01:20 – The Evolution of Telehealth and Remote Patient Monitoring
04:12 – Integrating AI in Healthcare
06:07 – Innovation as a Mindset
10:21 – Learning from Failure in Healthcare
13:17 – Agility in Leadership and Product Development
15:36 – Humanizing Healthcare Products
21:17 – Telehealth Trends Post-COVID
26:06 – Future Innovations in Telehealth
28:25 – Success Stories in Patient Care
Access the 2026 Healthcare Workforce Outlook Survey
Download the full report to explore what these findings mean for retention, staffing, care quality, and workforce strategy.
Explore Solutions for Smarter Workforce Management
We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.
Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!
Discover how WorkWise is redefining workforce management for healthcare.
Visit workwise.amnhealthcare.com to learn more.
About The Show:
Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.
Find Us On:
Website
YouTube
Spotify
Apple
X
Facebook
Powered by AMN Healthcare
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
What does it take to guide healthcare through evolving times? Tune in as Kerry Perez, host of Elevate Care, engages in a thoughtful and inspiring conversation with Cary Grace, CEO and President of AMN Healthcare.
Cary’s story offers a grounded perspective on what it means to lead through change. From her unique path in healthcare to the transformation of AMN Healthcare, you'll gain a better understanding of how the right balance of innovation and human connection can shape the industry. Together, Kerry and Cary discuss the vital role technology and people play in driving meaningful progress.
At the heart of the conversation lies a powerful reminder of the importance of trust, integrity, and collaboration. Cary Grace shares her insights on building partnerships that can withstand challenges and create shared value—not just for organizations but for the communities they serve.
Looking to the future, Cary reflects on how AMN Healthcare is preparing for what’s next. They explore emerging trends and discuss how we can approach these shifts with cautious optimism and a commitment to care.
This episode extends an invitation to explore not just what’s possible for healthcare, but how, together, we can take meaningful steps toward a stronger, more connected future.
🎧 Key Topics Covered:
Chapters to Guide Your Listening
This episode offers a balanced perspective on the challenges and opportunities ahead for the healthcare industry.
📢 Listen now and explore more about the show here: Elevate Care Podcast
Access the 2026 Healthcare Workforce Outlook Survey
Download the full report to explore what these findings mean for retention, staffing, care quality, and workforce strategy.
Explore Solutions for Smarter Workforce Management
We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.
Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!
Discover how WorkWise is redefining workforce management for healthcare.
Visit workwise.amnhealthcare.com to learn more.
About The Show:
Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.
Find Us On:
Website
YouTube
Spotify
Apple
X
Facebook
Powered by AMN Healthcare
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Elevate Care, host Kerry Perez speaks with Leora Westbrook about the importance of retention strategies in the healthcare workforce. They discuss the challenges faced by healthcare organizations in retaining talent, the evolving needs of a multi-generational workforce, and effective strategies to reduce attrition. Leora shares insights from clinician surveys and highlights the significance of data-driven decisions in developing tailored retention strategies. The conversation emphasizes the need for continuous evolution in workforce management practices to ensure long-term sustainability and success.
Learn more about the show: https://www.amnhealthcare.com/podcastselevate-care-podcast/
Improve Your Bottom Line: 4 Prove Revenue Solution: https://www.amnhealthcare.com/amn-insights/managed-services-programs/whitepapers/revenue-recovery-and-margin-retention-ebook-and-infographic/
Chapters
00:00 Introduction to Retention Strategies
01:51 Understanding Workforce Dynamics and Retention Challenges
05:12 Effective Retention Strategies and Success Stories
07:10 Key Takeaways and Future Considerations
About Leora
As President of Workforce Strategy & Optimization (WSO) at AMN Healthcare, Leora leads the WSO team in strategy, technology, analytics solutions, and consulting. She has over 15 years of experience in healthcare services, business development, and program management. She holds an MBA from Nova Southeastern University and a Bachelor of Science in Biomedical Engineering from the University of Miami.
Connect with Leora: https://www.linkedin.com/in/leorawestbrook/
About Kerry
Kerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.
Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company’s Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst’s Top 40 Under 40 in 2021, and she hosts the AMN Healthcare podcast, Elevate Care.
Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams.
Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty.
Connect with Kerry: https://www.linkedin.com/in/kerrycperez/
Access the 2026 Healthcare Workforce Outlook Survey
Download the full report to explore what these findings mean for retention, staffing, care quality, and workforce strategy.
Explore Solutions for Smarter Workforce Management
We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.
Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!
Discover how WorkWise is redefining workforce management for healthcare.
Visit workwise.amnhealthcare.com to learn more.
About The Show:
Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.
Find Us On:
Website
YouTube
Spotify
Apple
X
Facebook
Powered by AMN Healthcare
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode, Leora, co-host of Elevate Care, interviews Laura Griffin, VP of Nursing Operations at ECU Health, on her journey in healthcare, her role in optimizing nursing operations, and the partnership with AMN Healthcare. The conversation covers the challenges faced in staffing post-pandemic, the importance of workforce analysis, and the implementation of a centralized staffing office. Laura emphasizes the significance of building a positive culture, addressing burnout, and leveraging data for informed staffing decisions. She expresses excitement for the future of nursing at ECU Health and the ongoing innovations in healthcare.
Chapters
00:00 Introduction to ECU Health and Laura Griffin's Background
02:52 Laura's Role and Responsibilities at ECU Health
06:04 Partnership with AMN Healthcare: Challenges and Solutions
08:53 Workforce Analysis and Staffing Strategies
11:48 Centralized Staffing Office: A New Approach
14:57 Building a Positive Culture and Retention Strategies
18:10 The Importance of Data in Staffing Decisions
20:58 Future of Nursing Operations and Addressing Burnout
23:53 Final Thoughts on Healthcare Innovations and Partnerships
About Laura
Laura Griffin currently serves as Vice President of System Nursing Operations at ECU Health, a position held since November 2023. Prior to this role, Laura held multiple leadership positions at Allegheny Health Network from May 2012 to July 2023, including Vice President of the Nursing Institute and Vice President of Nursing Operations & Strategy. Laura's early career at Allegheny Health Network included roles such as Director of Network Nursing Operations and Clinical Project Manager at both Allegheny General Hospital and West Penn Hospital, focusing on clinical project design and implementation with a strong emphasis on data analysis. In addition to practical experience, Laura has contributed to academia as an Adjunct Assistant Professor in the Department of Health Policy and Management at the University of Pittsburgh Graduate School of Public Health from August 2018 to January 2024. Laura holds a Master of Health Administration from the University of Pittsburgh and a Bachelor's degree in Business Administration and Management from the University of Mount Union.
About Leora
As President of Workforce Strategy & Optimization (WSO) at AMN Healthcare, Leora leads the WSO team in strategy, technology, analytics solutions, and consulting. She has over 15 years of experience in healthcare services, business development, and program management. She holds an MBA from Nova Southeastern University and a Bachelor of Science in Biomedical Engineering from the University of Miami. Connect with Leora: https://www.linkedin.com/in/leorawestbrook/
Access the 2026 Healthcare Workforce Outlook Survey
Download the full report to explore what these findings mean for retention, staffing, care quality, and workforce strategy.
Explore Solutions for Smarter Workforce Management
We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.
Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!
Discover how WorkWise is redefining workforce management for healthcare.
Visit workwise.amnhealthcare.com to learn more.
About The Show:
Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.
Find Us On:
Website
YouTube
Spotify
Apple
X
Facebook
Powered by AMN Healthcare
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this special live audience episode of Elevate Care, Kerry Perez is joined by Meredith LaPointe and Pat McCall to tackle the pressing workforce challenges in healthcare. Recorded live at the Rethink Client Summit in October 2024, this discussion explores how technology can create a seamless experience for both healthcare providers and patients. They also dive into the concept of vendor neutrality in staffing solutions and examine workforce trends shaping the future of healthcare.
Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/
Chapters
00:00 Introduction to Workforce Challenges in Healthcare
02:25 Understanding a Balanced Workforce
04:42 Key Enablers for Workforce Balance
06:39 Technology's Role in Workforce Management
09:28 Vendor Neutrality in Staffing Solutions
12:15 Trends in Healthcare Workforce Management
15:01 Future of Workforce Solutions in Healthcare
About Meredith
Meredith Lapointe is the Chief Business Officer for AMN Healthcare and is responsible for the organization’s corporate growth strategy, enterprise client management including MSP accounts, marketing, communications, clinical support, and workforce analytics business. Previously, Ms. Lapointe worked as a Partner at McKinsey & Company, where she served healthcare companies for nearly two decades – ranging from national and regional health systems, academic medical centers, integrated delivery networks, healthcare service organizations, and smaller provider networks – in transforming capabilities and operational performance. She helped organizations create dynamic, high performing workforces to meet the needs of patients and healthcare systems.
Ms. Lapointe holds a Bachelor of Arts in Engineering and Studio Art from Dartmouth College, a Bachelor of Engineering in Biomedical Engineering from Thayer School of Engineering at Dartmouth, and an MBA from the Tuck School of Business. Ms. Lapointe is passionate about STEAM education and has served on the board of a children’s theater organization. She enjoys volunteering at her county’s food bank and in the local school district.
About Patrick
Patrick McCall is the Chief Growth Officer of AMN Healthcare and is responsible for leading enterprise sales and implementation functions, ensuring alignment across the business. Mr. McCall is a seasoned executive with over 25 years of experience in sales and operations and has held senior executive roles in several Fortune 500 organizations. He has a proven track record in growth acceleration and has been recognized by Staffing Industry Analysts (SIA) as one of the industry’s most influential leaders.
Mr. McCall most recently served as Chief Revenue Officer at People2.0, where he utilized his extensive experience leading sales organizations on an international level. Before his time with People2.0, Mr. McCall worked as Global Chief Sales Officer at Randstad, a leading global talent organization and valued strategic partner to AMN Healthcare. Mr. McCall holds a Bachelor of Science in Economics from North Carolina State University, and he fundraises for the American Cancer Society and the Alzheimer’s Association through cycling events.
About Kerry
Kerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services. Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company’s Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst’s Top 40 Under 40 in 2021, and she hosts the AMN Healthcare podcast, Elevate Care.
Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams. Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty.
Connect with Kerry: https://www.linkedin.com/in/kerrycperez/
Access the 2026 Healthcare Workforce Outlook Survey
Download the full report to explore what these findings mean for retention, staffing, care quality, and workforce strategy.
Explore Solutions for Smarter Workforce Management
We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.
Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!
Discover how WorkWise is redefining workforce management for healthcare.
Visit workwise.amnhealthcare.com to learn more.
About The Show:
Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.
Find Us On:
Website
YouTube
Spotify
Apple
X
Facebook
Powered by AMN Healthcare
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Elevate Care, Dr. Danielle McCamey discusses the critical role of mentorship in nursing, particularly for nurses of color. She emphasizes the importance of having multiple mentors, each serving different roles in one's career. Dr. McCamey also highlights the mission of DNPs of Color, an organization she founded to support nurses of color through networking, mentorship, and advocacy. The conversation explores strategies for finding mentors, being a good mentee, and creating inclusive environments in nursing.
Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/
https://www.dnpsofcolor.org/
TIMESTAMPS
00:00 The Importance of Mentorship in Nursing
06:08 Diversity in Nursing and Mentorship
09:45 DNPs of Color: Mission and Impact
12:58 Finding and Being a Good Mentee
18:38 Creating Inclusive Environments in Nursing
20:26 Empowering Nurses as Leaders
ABOUT DR. MCCAMEY
Danielle K. McCamey, DNP, CRNP, ACNP-BC, FCCP, is a seasoned critical care clinician and visionary leader committed to advancing inclusion and belonging in nursing. As the founder of DNPs of Color, she established a global platform that empowers nurses of color through networking, mentorship, and advocacy. Her work through DNPs of Color has increased diverse representation in doctoral nursing practice, catalyzing a transformative shift within the profession. McCamey's leadership extends beyond DNPs of Color. As the co-creator of the Doctoral Nurses Collaborative, she united DNP- and PhD-prepared nurses across her healthcare system, providing invaluable mentorship, promoting evidence-based practice, and amplifying nursing scholarship. She is the assistant dean for strategic partnerships at Johns Hopkins School of Nursing, where she leads initiatives to cultivate and fortify relationships with healthcare organizations, educational institutions, and community partners. Her commitment to excellence extends beyond nursing. As a fellow of the American College of Chest Physicians, she earned numerous accolades and was honored as a Distinguished CHEST Educator for her exceptional contributions to education and critical care. Her influence reaches beyond her professional achievements. She is a highly sought-after speaker and mentor, renowned for her inspirational and motivational insights. McCamey's transformative leadership and pioneering spirit continue to advance the nursing profession
Connect with Dr. McCamey https://www.linkedin.com/in/mccamey/
ABOUT KERRY
Kerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.
Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company’s Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst’s Top 40 Under 40 in 2021, and she hosts the AMN Healthcare podcast, Elevate Care.
Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams.
Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty.
Connect with Kerry: https://www.linkedin.com/in/kerrycperez/
Access the 2026 Healthcare Workforce Outlook Survey
Download the full report to explore what these findings mean for retention, staffing, care quality, and workforce strategy.
Explore Solutions for Smarter Workforce Management
We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.
Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!
Discover how WorkWise is redefining workforce management for healthcare.
Visit workwise.amnhealthcare.com to learn more.
About The Show:
Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.
Find Us On:
Website
YouTube
Spotify
Apple
X
Facebook
Powered by AMN Healthcare
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Elevate Care, host Kerry Perez speaks with Jeff Decker, President of the Physician and Leadership Solutions Group at AMN Healthcare, about the growing trend of locum tenens in healthcare. They discuss the reasons behind the increasing number of healthcare professionals choosing locum tenens, including the desire for flexibility, reduced bureaucracy, and the need to address burnout. The conversation also touches on the early adoption of locum tenens by new graduates and the role of technology, including AI, in enhancing the recruitment process and improving staffing efficiency.
https://www.amnhealthcare.com/amn-insights/physician/surveys/2024-survey-of-locum-tenens-physicians-and-advanced-practice-professionals/#:~:text=AMN%20Healthcare%E2%80%99s%202024%20Survey%20of%20Locum
Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/
Chapters:
00:00 The Rise of Locum Tenens in Healthcare
03:11 Flexibility and Work-Life Balance for Physicians
05:55 Addressing Burnout and Job Satisfaction
09:08 Early Adoption of Locum Tenens by New Graduates
12:00 Technology's Role in Enhancing Locum Tenens
14:48 The Future of Healthcare Staffing
About Jeff:
Jeff Decker serves as Division President for our Physician and Leadership Solutions and is responsible for the leadership of AMN Healthcare's leadership and physician solutions businesses. Mr. Decker has been with AMN Healthcare for more than 20 years, most recently leading locum tenens, and brings a successful background in recruitment, operations management, marketing and brand development. Prior to joining the company, he was the President of Resources On Call, building the company from a regional resource to a national market segment leader. He has more than 25 years of experience in the healthcare industry, beginning with the branding of Humana while with McCann Erickson, the world’s largest and most globally experienced advertising network. Mr. Decker holds a Bachelor’s degree from Miami University in Oxford, Ohio, and is engaged in volunteering and informal advisories for non-profits in his community.
About Kerry:
Kerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services. Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company’s Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst’s Top 40 Under 40 in 2021, and she hosts the AMN Healthcare podcast, Elevate Care. Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams. Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty.
Connect with Kerry: https://www.linkedin.com/in/kerrycperez/
Access the 2026 Healthcare Workforce Outlook Survey
Download the full report to explore what these findings mean for retention, staffing, care quality, and workforce strategy.
Explore Solutions for Smarter Workforce Management
We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.
Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!
Discover how WorkWise is redefining workforce management for healthcare.
Visit workwise.amnhealthcare.com to learn more.
About The Show:
Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.
Find Us On:
Website
YouTube
Spotify
Apple
X
Facebook
Powered by AMN Healthcare
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of Elevate Care, Kerry Perez speaks with our cohost, Leora Westbrook, President of AMN Healthcare's Workforce Strategy Optimization Solutions. They discuss the importance of workforce strategy optimization in healthcare, focusing on how to manage and predict workforce needs effectively. Leora emphasizes the significance of key performance indicators (KPIs) and predictive analytics in improving clinician satisfaction and retention.
Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/
Chapters:
00:00 Introduction to Workforce Strategy Optimization
02:52 Understanding Key Performance Indicators
05:45 The Importance of Predictive Analytics
09:05 Success Stories and Clinician Satisfaction
About Leora:
As President of Workforce Strategy & Optimization (WSO) at AMN Healthcare, Leora leads the WSO team in strategy, technology, analytics solutions, and consulting. She has over 15 years of experience in healthcare services, business development, and program management. She holds an MBA from Nova Southeastern University and a Bachelor of Science in Biomedical Engineering from the University of Miami.
Connect with Leora: https://www.linkedin.com/in/leorawestbrook/
About Kerry:
Kerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.
Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company’s Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst’s Top 40 Under 40 in 2021, and she hosts the AMN Healthcare podcast, Elevate Care.
Ms. Perez maintains the guiding principles of being customer-obsessed, thinking big, and delivering results. She has a passion for mentoring emerging leaders and building effective teams.
Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty.
Connect with Kerry: https://www.linkedin.com/in/kerrycperez/
ABOUT THE SHOW
Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high-quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes.
Learn more about the show: https://www.amnhealthcare.com/campaign/elevate-care-podcast/
Access the 2026 Healthcare Workforce Outlook Survey
Download the full report to explore what these findings mean for retention, staffing, care quality, and workforce strategy.
Explore Solutions for Smarter Workforce Management
We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.
Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!
Discover how WorkWise is redefining workforce management for healthcare.
Visit workwise.amnhealthcare.com to learn more.
About The Show:
Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here.
Find Us On:
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