Carlin Day is a husband and father of five with a professional background in insurance sales and service. As the owner of Harms Insurance Agency, Inc., an independent insurance agency in Oklahoma, Carlin has built his career on the belief that people prefer doing business with people.

For years, he has led his agency to live out the simple motto of providing personal service. Early on, despite having the credentials and licenses to sell, Carlin realized he lacked the skills to consistently deliver the results that he and his clients expected.

This sparked a journey of self-improvement through books and training, which transformed his approach. From this, he developed the concept of elevating value—a philosophy of growth through enhancing character, vision, and skills.

Along the way he learned the principle: “The answers you get are based on the quality of your questions.” He shares how a few years ago he wanted to memorize the Book of Proverbs. His initial question produced good verses to memorize, but not a strategy for actually memorizing the whole book.

Because he asked a different question, he found techniques and 1.5 years ago he completed memorizing Proverbs. His other party trick, though, is memorizing the order in a deck of cards. His best time is 1:24 minutes.

As Carlin says, “You can’t remember anything you didn’t remember.” It’s about paying attention. They discuss both the importance of remembering names and how Carlin remembered people’s names perfectly at Nic’s Full Auto program.

His life and leadership inspired his weekly newsletter, Elevating Value, where he shares practical insights for personal and professional development. You can find Carlin on X (Twitter) @elevatingvalue. Or subscribe to his newsletter at www.ElevatingValue.com.

Nic and Carlin discuss a number of topics from how to connect with people, how to make warm calls to customers, and what inspires them on a daily basis. And with each new topic to talk about, Carlin shares a Proverb that applies.

If you enjoy Nic and Tarina’s podcast and get something from listening to “all this Nic Bittle Crap,” please hit the like button, share it with a friend, or both. Your recommendation goes a long way in helping us reach more people.

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