Poor email habits can cost you customers. In this episode, we break down the fundamentals of professional email communication for freight brokers and why it matters more than you think.

🔹 Write clear, purpose-driven messages
🔹 Use subject lines and recipient lists effectively
🔹 Repackage sloppy carrier emails before forwarding
🔹 Always follow up calls with confirmation emails
🔹 Avoid costly miscommunication and protect your business

Listen now and sharpen one of your most overlooked tools in freight: your inbox.

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