Keep Optimising

Email & SMS: Data-Driven Welcome Campaigns—Insights from Samantha Burmeister


Listen Later

Samantha Burmeister joins us to dive into the world of email welcome campaigns, emphasizing that the key takeaway is to gather valuable data about your audience. Understanding not just who buys, but also who doesn't, allows us to make informed marketing decisions moving forward. Samantha shares insights on how to start these campaigns right, the balance between gaining insights and making sales, and the significance of personalization in today’s marketing landscape.

The dialogue begins with a crucial insight: the primary aim of a welcome sequence should be to gather data about new subscribers, which can inform future marketing strategies. Samantha emphasizes that understanding why some subscribers choose not to purchase is just as important as knowing who does buy. This data-driven approach enables marketers to fine-tune their strategies, ensuring that they invest in the right channels and messages moving forward.

As we explore the structure of an effective welcome campaign, Samantha outlines key components that should be included in the initial emails. She advocates for providing immediate value to subscribers, which encourages prompt engagement. The importance of follow-up emails is also highlighted. By using data from initial interactions, marketers can create segments within their audience, delivering personalized content that speaks directly to each group’s needs and preferences.

Towards the end of the episode, the conversation shifts to the changing landscape of consumer behavior. Samantha notes that in times of uncertainty, consumers are more cautious with their spending, which necessitates a more personalized and conversational approach in email marketing. By focusing on the emotional transformations that products can provide, rather than just the products themselves, brands can create deeper connections with their audience.

This episode provides valuable insights into developing effective email welcome campaigns that not only drive sales but also build lasting customer relationships.

Takeaways:

  • A successful welcome email sequence should prioritize understanding customer data over immediate sales.
  • Tracking who buys and who doesn't helps in allocating marketing resources effectively for future campaigns.
  • The sequence begins with the opt-in process, making it essential to craft a compelling opt-in page.
  • Personalization in marketing emails leads to higher conversion rates, especially during uncertain times.

Find the notes here: https://keepopt.com/256

Download our ebook >> https://keepopt.com/ebook "500 Top Tips to Make Your eCommerce Business More Profitable"

****

Get all the links and resources we mention & join our email list at https://keepopt.com

Love the show? Chloe would love your feedback - leave a review here: https://keepopt.com/review or reply to the episode Q&A on Spotify.

Interested in being a Sponsor? go here: https://keepopt.com/sponsor

...more
View all episodesView all episodes
Download on the App Store

Keep OptimisingBy Chloe Thomas

  • 5
  • 5
  • 5
  • 5
  • 5

5

18 ratings


More shows like Keep Optimising

View all
Football Weekly by The Guardian

Football Weekly

2,492 Listeners

The Digital Marketing Podcast by Ciaran Rogers, Daniel Rowles and Louise Crossley

The Digital Marketing Podcast

116 Listeners

Social Media Marketing Podcast by Michael Stelzner, Social Media Examiner

Social Media Marketing Podcast

1,446 Listeners

The Amy Porterfield Show by Amy Porterfield

The Amy Porterfield Show

4,578 Listeners

Page 94: The Private Eye Podcast by Page 94: The Private Eye Podcast

Page 94: The Private Eye Podcast

291 Listeners

eCommerce MasterPlan by Chloë Thomas

eCommerce MasterPlan

61 Listeners

Perpetual Traffic by Tier 11

Perpetual Traffic

749 Listeners

Marketing School - Digital Marketing and Online Marketing Tips by Eric Siu and Neil Patel

Marketing School - Digital Marketing and Online Marketing Tips

1,256 Listeners

The Diary Of A CEO with Steven Bartlett by DOAC

The Diary Of A CEO with Steven Bartlett

6,823 Listeners

Akimbo: A Podcast from Seth Godin by Seth Godin

Akimbo: A Podcast from Seth Godin

1,756 Listeners

Ecommerce: The Hammersley Brothers Ecommerce Podcast by The Hammersley Brothers

Ecommerce: The Hammersley Brothers Ecommerce Podcast

4 Listeners

The Rest Is History by Goalhanger

The Rest Is History

12,471 Listeners

The Mel Robbins Podcast by Mel Robbins

The Mel Robbins Podcast

20,877 Listeners

eCommerce Explored by Chloe Thomas

eCommerce Explored

0 Listeners

The Rest Is Football by Goalhanger

The Rest Is Football

717 Listeners

The Rest Is Politics: US by Goalhanger

The Rest Is Politics: US

2,223 Listeners