Empire State of Mind

Unlock the secrets to launching a successful career in the home inspection industry, as we sit down with Jesse Kennedy of Inspection Certification Associates (ICA), the training powerhouse behind over 30,000 proficient inspectors. This episode is a goldmine of information, whether you're a novice eager to make your mark, or a business owner aiming to bolster your team's expertise. Learn how ICA's holistic approach to education, from flexible online courses to indispensable in-person training, is revolutionizing the way inspectors are molded for excellence. With insights into ancillary courses and the nuances of state-specific licensure, we're equipping you with knowledge that transcends the basics of home inspection.

Jesse Kennedy gives us the inside scoop on constructing a robust training regimen tailored to fit the hustle of modern life. Imagine transforming into a certified home inspector in mere weeks, or accelerating your learning to just a handful of days, all while balancing your current commitments. We'll reveal how business owners can stay in the loop with their team's learning journey, ensuring that the onboarding process is not just efficient, but also effective. Plus, we discuss the breadth of specialized courses available, designed to not only enhance skills but also to cater to the unique needs of different regions, making your expertise as versatile as it is deep.

As we wrap up, we underscore ICA's commitment to nurturing career growth by providing far-reaching training programs and practical tools, including a reporting software package that brings the classroom to the field. We'll also touch on the expansion of these training offerings into Canada and the comprehensive vocational services available through the parent company. This episode isn't just about training; it's about setting the stage for a thriving career in an industry that's built on a foundation of trust and knowledge. So, join us and ensure you're not just keeping pace, but setting the pace in the home inspection industry. And don't forget, for more pearls of wisdom and to have your questions answered, connect with us on Instagram at IEB coaching and drop by our website for our monthly open call.

Contact IEB -
- web: www.iebcoaching.com
- email: support@iebcoaching
- social: @iebcoaching


Contact Matt -
- email: [email protected]
- IG: @the.matthew.williams

Every journey begins with a single step, but for Ian Mayer, that step launched an empire. As we sit down with the founder of I Am Home Inspections, he shares the rollercoaster ride of emotions and events that turned a layoff into a thriving Los Angeles business. From the early days of financial instability to the epiphanies that spurred growth and the support from the IEB community, Ian's tale is one of gritty determination and the pursuit of a balanced, fulfilling life.

The world stood still during the COVID-19 pandemic, yet amidst the chaos, Ian's business found a way to not only survive but prosper. The story takes us through the unanticipated demand for home inspections, the revival of his team, and the strategic social media pivot that kept the company’s heartbeat strong when many others flatlined. It's a narrative that weaves the resilience of the human spirit with the innovative power of community and technology, providing valuable insights for anyone navigating their own business challenges.

Beyond the boardroom, Ian delves into the profound personal growth that arose from his entrepreneurial journey, particularly in the realms of family and education. His commitment to educating his clients on the complexities of homes and the transformative decision to prioritize life's experiences over work resonate deeply. Join us for an episode that not only spotlights the success of I Am Home Inspections but also the human side of the hustle – where passion, mentorship, and family life converge to create a legacy far beyond the foundations of a house.

Contact IEB -
- web: www.iebcoaching.com
- email: support@iebcoaching
- social: @iebcoaching


Contact Matt -
- email: [email protected]
- IG: @the.matthew.williams

Do you ever wonder how three accomplished home inspection company owners transformed their operations by embracing the digital era's remote work culture? Ever thought about how you can harness the power of virtual assistants to not just keep your business afloat, but make it flourish? Join us on an exhilarating ride with Mike Love Lady, Jeremy Love Lady, and Ralph Gabay as they take us through the paces of managing remote teams, courtesy their brainchild - Myra Staffing. 

Born from an IAB community call, Myra Staffing is more than just another VA company – it's a testament to how businesses can evolve and thrive in today's remote work landscape. In our engaging chat, we unravel the nuances of training and screening processes, the importance of expanding the services offered by virtual assistants, and how these remote warriors can be your secret weapon in the home inspection industry. From social media management to explaining home inspections, VAs are the secret sauce that can help home inspection companies kick it up a notch.

But, managing remote workers goes beyond just task allocation. Our guests emphasize the importance of treating VAs as part of the team, building positive relationships, and creating an inclusive company culture. Then, we delve into the far-reaching impact of remote work, sharing success stories of those VAs who've become leaders within their organizations and even launched their own businesses. Packed with insights and sprinkled with success stories, this episode promises to leave you with a fresh perspective on how to leverage the global VA talent pool to propel your business to new heights. Tune in for a conversation that promises to revolutionize how you view and manage remote work.

Contact IEB -
- web: www.iebcoaching.com
- email: support@iebcoaching
- social: @iebcoaching


Contact Matt -
- email: [email protected]
- IG: @the.matthew.williams

Ever wondered what sets top sales professionals apart in the real estate industry? Get ready to glean some wisdom from Matt Muscat, our esteemed guest for the episode and marketing authority from Treadstone Mortgage. Matt brings to the table a well-rounded perspective on creating demand in any kind of market. He shares his adeptness at enhancing business for realtors and gives us a peek into how the best in the business stay ahead by tracking their marketing and sales activities.

Did you know your social media posts could be your ticket to establishing meaningful business connections? We discuss the power of infusing your personal interests into your posts to resonate with potential clients. This episode also peels back the layers on the importance of networking and collaboration within the real estate realm. Hear about my switch from internet marketing to real estate, and how I became a catalyst for teaching realtors about marketing. And just when you thought it couldn't get better, I share the intriguing tale of how a friendly competition led to an unexpected job opportunity. With Matt's invaluable advice and our shared experiences, this episode promises to be an enriching guide for all sales professionals out there.

Contact IEB -
- web: www.iebcoaching.com
- email: support@iebcoaching
- social: @iebcoaching


Contact Matt -
- email: [email protected]
- IG: @the.matthew.williams

Unlock the hidden world of home inspections as I sit down with expert inspector Matthew Query, whose insights will forever change the way you view the bones of your home. Traverse the unseen layers of construction with us, as Matthew divulges his unique journey from building homes to scrutinizing them, offering a fresh perspective on why every nail, joist, and piece of ductwork matters. Our chat strips back the drywall to reveal the crucial stages of inspection that safeguard the integrity of your residence.

Ever pondered the true caliber of your abode’s construction? This episode casts a spotlight on the indispensable role of independent home inspections, setting them apart from the overtaxed municipal code inspections that can let critical issues slip by. Matthew and I dissect the art of thorough examination at various stages—pre-drywall, pre-closing, and during warranties—and illustrate how these meticulous checks capture defects invisible to the untrained eye, resulting in a home that stands the test of time.

We wrap up with a candid look at the current state of the trades, dissecting how shifting societal norms and the labor crunch are reshaping the landscape of homebuilding. Matthew shares pearls of wisdom on the imperative of comprehensive training for inspectors and the value of understanding local building codes. Journey with us as we uncover the profound impact of effective communication and transparency on everything from client satisfaction to the enduring craftsmanship of your home.

Contact IEB -
- web: www.iebcoaching.com
- email: support@iebcoaching
- social: @iebcoaching


Contact Matt -
- email: [email protected]
- IG: @the.matthew.williams

Ever wondered about the environmental testing side of home inspection? We welcome Kim McDonough from EMSL Analytical Laboratories to shed some light on how these ancillary services can benefit your business. We discuss the range of services EMSL offers, from mold to lead, asbestos, and even drinking water testing. Learn about the hidden dangers of radon in water and why regular testing for contaminants is key for protecting your investments. With Kim’s insights, realize the potential of building partnerships with companies like EMSL in fortifying your business against risks and in creating robust relationships within the home inspection industry.

What's more, we'll delve into how adding ancillary services like mold and environmental testing can be a game changer for your home inspection business. Not only will these enhance your revenue, but they also bolster your credibility as an expert in your field. Listen as we uncover the mutually beneficial relationship between home inspectors and remediation companies, and share strategies in expanding your business’ environmental division. Understand the importance of regular maintenance and following up with clients, especially during slower real estate market periods. This episode is a comprehensive guide on offering a diverse range of services and building a trusted name in the industry.

Contact IEB -
- web: www.iebcoaching.com
- email: support@iebcoaching
- social: @iebcoaching


Contact Matt -
- email: [email protected]
- IG: @the.matthew.williams

Are you ready to transform your business and skyrocket your profits? We promise, you're in for an information-packed journey as we sit down with Tommy Mello, owner of A1 Garage Door, for a captivating conversation on mindset marketing and business growth. Tommy's expertise provides valuable insights on overcoming growth-stage challenges, emphasizing shifting mindsets, and underlining the power of delivering more value than your price tag. As a smaller company, you're in a unique position to hustle harder for leads - a competitive advantage Tommy assures us is invaluable.

Ever wondered about the key performance indicators that could boost your profits? We're diving into that too, alongside a deep discussion on investing in branding, hiring trustworthy employees, and managing them effectively. We're candid about the realities of dealing with one bad apple, and the ripple effect on team dynamics. Listen closely as we share our tried-and-true strategies for time management, task delegation, and how to foster personal growth alongside business development.

But that's not all - we're also exploring the five pillars of business success, the critical role of leadership in shaping company culture, and the importance of taking risks. We're discussing the value of data-driven decision making, the effectiveness of standard operating procedures, manuals, and checklists, and how they can empower your employees and fuel your business growth. Don't miss out on Tommy's insights - catch him on his Instagram, podcast, and through his Facebook group, The Home Service Expert, for more.

Contact IEB -
- web: www.iebcoaching.com
- email: support@iebcoaching
- social: @iebcoaching


Contact Matt -
- email: [email protected]
- IG: @the.matthew.williams

Imagine expanding your business to a tropical paradise, bringing your expertise to a place where it is much needed and appreciated. This is precisely what Hank Lobdell, owner of Radiant Property Inspection, did when he branched out to Aruba, a venture that we thoroughly explore in our latest podcast. Listen to Hank as he shares his journey of transitioning his extremely successful domestic inspection company to an international level. This episode is packed with insights about the unique nuances of home construction in Aruba, the lack of crawl spaces that make the island an ideal location for home inspections, and the unconventional roofing types commonly found there.

As we delve deeper into the conversation, you'll discover how Hank strategically structured his company, dividing it into departments dedicated to services, operations, and growth. This innovative separation allowed his team to handle the day-to-day operations, leaving him free to focus on relationship development and forward-looking strategies. Hank also shares the process of recruiting and training his team in Aruba and his ambitious plans for future expansion into other tropical destinations. This episode is a goldmine of information for anyone in the home inspection industry or for entrepreneurs who aspire to grow their businesses internationally. Join us for this exciting, inspiring conversation and embark on your own journey of discovery and growth.

Contact IEB -
- web: www.iebcoaching.com
- email: support@iebcoaching
- social: @iebcoaching


Contact Matt -
- email: [email protected]
- IG: @the.matthew.williams

Prepare to be enlightened as we bring you an invigorating discussion with Sterling Cox and Jordan Flint, the dynamic duo behind the Inspector Call Center (ICC). We venture into the intriguing world of the home inspection industry, as Sterling and Jordan unveil their revolutionary approach that goes beyond mere call center services. Tune in for a captivating narrative of their journey to attracting the crème de la crème of talent and enhancing the customer experience in the industry.

We don't just stop there! Dive deeper into the world of virtual workforces with us, as we explore how ICC is leveraging this model to recruit quality talent from across America. Jordan shares his insights on managing this remote team, from the initial recruitment phase to fostering growth within the company. As we venture further, we'll delve into the nitty-gritty of their innovative strategies - from brand building to tackling the challenges of the job upfront.

But wait, there's more! Brace yourself as we take a deep dive into the future of the home inspection industry, with a focus on the impact of software and automation. Get up to speed on how AI tools and CRM systems are becoming game-changers in customer interactions and data tracking. We also traverse the challenging terrains of the pandemic-induced drop in inspection volume and how businesses can navigate this landscape strategically. So, gear up for a mind-expanding conversation with Sterling and Jordan and discover how ICC is trailblazing the home inspection industry.

Contact IEB -
- web: www.iebcoaching.com
- email: support@iebcoaching
- social: @iebcoaching


Contact Matt -
- email: [email protected]
- IG: @the.matthew.williams

Ready to explore the captivating world of coaching? Brace yourself for an insightful journey with our esteemed guest, Brandon Paternoster, an IEB coach, as we demystify the three different types of coaching styles and their unique contributions to personal growth and business success. Learn the nuances of regular coaching, consultant coaching, and mastermind coaching, and master how to leverage each to drive your entrepreneurial journey.

As entrepreneurs, we've had our fair share of battles with business expansion and pricing. Join us as we share our triumphs and tribulations, including the benefits of surge pricing and how I was steered through tough decisions by a master mining group within IEB. Discover the power of networking and collaboration, and how a group of like-minded individuals can be your secret weapon in overcoming business obstacles, irrespective of the size of your venture.

Lastly, we delve into the profound impact of coaching on personal and professional development. Hear about the importance of having a clear mindset, understanding your market share and profitability, breaking generational curses, and creating a life you love. So, get ready to leverage the transformative power of coaching, community, and intentional conversations to steer your business forward and create a life you're passionate about. Join us in this riveting conversation with Brandon to tap into the magic of coaching!

Contact IEB -
- web: www.iebcoaching.com
- email: support@iebcoaching
- social: @iebcoaching


Contact Matt -
- email: [email protected]
- IG: @the.matthew.williams