Empathy in the face of aggression is an important trait to master. If you allow yourself to lose control of your emotions in a negotiation—it’s not only far from constructive—but can also cause you to lose the deal. How does empathy allow you to overcome negative emotions? What does true empathy consist of? Simon Rycraft shares his expert opinion in this episode of Negotiations Ninja.

Outline of This Episode

• [2:14] Learn all about Simon Rycraft
• [3:28] The importance of empathy in a negotiation
• [10:11] A conversation about information asymmetry 
• [15:35] How failure is critical to learning
• [25:30] Learn about Simon’s upcoming books

Resources & People Mentioned

• Simon’s book, “Negotiation Hacks”
• Simon’s previous episode on Negotiations Ninja
• Ego is the Enemy by Ryan Holiday
• The Four-Hour Workweek by Tim Ferriss
• The Four-Hour Body by Tim Ferriss
• F*ckUp Nights

Connect with Simon Rycraft

• Simon’s website
• Connect on LinkedIn
• Follow on Twitter

Connect With Mark

• Follow Negotiations Ninja on Twitter: @NegotiationPod
• Connect with Mark on LinkedIn
• Follow Negotiations Ninja on LinkedIn
• Connect on Instagram: @NegotiationPod

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