Encore: Beyond Offshoring: Customer Service Reinvented by AI
The buzz: “The customer’s perception is your reality” (Kate Zabriskie). Computers, mobile phones and devices listen, learn, speak in human-like cognitive interactions, thanks to Artificial Intelligence.
Encore: Beyond Offshoring: Customer Service Reinvented by AI
The buzz: “The customer’s perception is your reality” (Kate Zabriskie). Computers, mobile phones and devices listen, learn, speak in human-like cognitive interactions, thanks to Artificial Intelligence.
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