In this episode, Mary Conquest speaks with Ben Goodheart, a human-centred safety consultant and podcast host who advocates a design thinking mindset to improve safety outcomes.

Ben introduces EHS professionals to the concept of design thinking and its practical application in workplace safety. He explores the importance of workers’ experiences, small-scale experiments and incremental change - and how these alternative approaches can positively impact your organization.

He shares cool real-world examples of how design thinking has driven greater safety success and provides actionable guidance to replicate this in your workplace.

You’ll also discover what Ben wants you to focus on instead of technical knowledge, how “safety improv” can help and why it’s good to be comfortable with uncertainty.

Learn more about Ben’s work: Magpie Human Systems

Listen to Ben’s safety podcast: Punk Rock Safety

The Empathy Map Ben suggested: Empathy Map - XPLANE

Ben recommends this website: IDEO - A Global Design & Innovation Company

Ben Goodheart on LinkedIn: Ben Goodheart, Ph.D. | LinkedIn

Contact Ben: [email protected]

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