In this episode, you’ll hear from a customer having a really bad day in the kids’ department of one of our stores. You’ll hear the story of a homegrown hire, starting in the stockroom and becoming one of our very best salespeople. And for the main event, I sit down with my longtime friend and extremely successful business leader (and some might say competitor), Mickey Drexler.

You might not know his name, but Mickey Drexler is a legend in the fashion business. I consider him the original disrupter for changing the way we think about fashion retailing forever. He has made a massive impact on today’s culture, particularly from his days as CEO at The Gap, taking it from a fledgling company and transforming it into the multi-billion-dollar genre-defining corporation it is today. Mickey shares the story of his upbringing in a tiny ground-floor apartment in the Bronx to leading some of the most successful companies in retail. Mickey was so sought after that he was practically begged by Steve Jobs to join the Apple board. The cherry on top of this whole conversation is that Mickey even gives me some advice for running Nordstrom.

Thanks for joining us for episode 1. Enjoy!

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