<p>In episode 115, we're doing things a little different than normal. Starting today, we're posting shorter, more tactical episodes to help you navigate this uncertain selling environment. Today's episode covers how to get close to customers in a time of uncertainty, framed in a before-during-after structure. </p> <p>Visit our website to find downloadable content (scripts and templates) to increase implementation for each episode. Thanks for listening! Be kind. Control what you can control. This too shall pass. </p>

In episode 115, we're doing things a little different than normal. Starting today, we're posting shorter, more tactical episodes to help you navigate this uncertain selling environment. Today's episode covers how to get close to customers in a time of uncertainty, framed in a before-during-after structure. Visit our website to find downloadable content (scripts and templates) to increase implementation for each episode. Thanks for listening! Be kind. Control what you can control. This too shall pass.

Ep. 115 :: Customer Intimacy in times of uncertainty

Are you spending more time solving problems than actually leading in your construction business?

The Construction Leadership Podcast helps executives build high-performing teams, finish on time and under budget—without all the firefighting and babysitting—so you can lead with clarity, consistency, and control.

Hosted by Bradley Hartmann—author of 15 books for the construction industry who teaches leadership in the University of Oklahoma's Master's program for construction professionals—each episode delivers real-world lessons for real-world builders.

You'll learn how to:
 • Lead change with less resistance using field-tested strategies that increase engagement
 • Build a culture of accountability—without micromanaging or constant confrontation
 • Eliminate confusion with mental models and tools that drive confident execution

New episodes drop every Tuesday and Thursday.

Ready to jump in? Start with episode 470: The Glock 17, a Billionaire, and the Leadership Lesson That Will Transform Your Team's Change Management. It's a listener favorite and will shift how you lead through resistance.

Business

Management

Are you spending more time solving problems than actually leading in your construction business? The Construction Leadership Podcast helps executives build high-performing teams, finish on time and under budget—without all the firefighting and babysitting—so you can lead with clarity, consistency, and control. Hosted by Bradley Hartmann—author of 15 books for the construction industry who teaches leadership in the University of Oklahoma's Master's program for construction professionals—each episode delivers real-world lessons for real-world builders. You'll learn how to: • Lead change with less resistance using field-tested strategies that increase engagement • Build a culture of accountability—without micromanaging or constant confrontation • Eliminate confusion with mental models and tools that drive confident execution New episodes drop every Tuesday and Thursday. Ready to jump in? Start with episode 470: The Glock 17, a Billionaire, and the Leadership Lesson That Will Transform Your Team's Change Management. It's a listener favorite and will shift how you lead through resistance.

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Ep. 115 :: Customer Intimacy in times of uncertainty

Ep. 115 :: Customer Intimacy in times of uncertainty

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