What should leaders know about hospitality? What does it mean to be welcoming? Whitney Putnam (GLN VP of Marketing and Global Leadership Podcast Host) and David Ashcraft (GLN President and CEO) kick off this month's focus with a focus on the importance of hospitality. In the conversation, David reflects on the impact hospitality can have on guests and/or customers, and how showing unreasonable hospitality to others can positively impact a team.