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Shelby and Randy discuss the power of 'No' in negotiations. Chapter 4 of the book Never Split the Difference by Chris Voss discusses the underlying meaning of a "yes" when closing negotiations. "Yes" can be a sign of compliance rather than agreement and suggests using "no" to clarify the other person's position and identify obstacles to reaching an agreement.
www.tothebonepodcast.com
By Shelby Daly MS ATC CSCS5
77 ratings
Shelby and Randy discuss the power of 'No' in negotiations. Chapter 4 of the book Never Split the Difference by Chris Voss discusses the underlying meaning of a "yes" when closing negotiations. "Yes" can be a sign of compliance rather than agreement and suggests using "no" to clarify the other person's position and identify obstacles to reaching an agreement.
www.tothebonepodcast.com

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