We're back with @hairbyhunty - Sooo much great marketing advice and info that we needed a 2nd episode! We continue this week with the sometimes thorny topics of price increases, process & policy changes, and managing client information.

This Week's Topics:

• How to handle price increases

• Making structural changes to your biz easier for your client

• Customer relationship management

• Making policies part of the customer experience

• Most difficult convo with client

• What he would change about the industry

• His Hair Horror Story

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