We're back with @hairbyhunty - Sooo much great marketing advice and info that we needed a 2nd episode! We continue this week with the sometimes thorny topics of price increases, process & policy changes, and managing client information. 

This Week's Topics:

• How to handle price increases

• Making structural changes to your biz easier for your client 

• Customer relationship management  

• Making policies part of the customer experience 

• Most difficult convo with client 

• What he would change about the industry 

• His Hair Horror Story 

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