David Avrin, an in-demand global customer experience speaker, helps companies better understand and connect with their changing customers to future-proof their business. The author of 5 books including 'It's Not Who You Know, It's Who Knows You!', 'Why Customers Leave (and How to Win Them Back)' and his newest book 'The Morning Huddle, Powerful Customer Experience Conversations to Wake You Up, Shake You Up, and Win More Business', digs into the true and often alarming area of the customer experience. This conversation centres around critical leadership questions "What's it like to do business with your company?  What's it like to be led by you?"   LINKS   David Avrin website www.davidavrin.com   The Mojo Sessions website www.themojosessions.com   The Mojo Sessions on Patreon www.patreon.com/TheMojoSessions Full transcripts of the show (plus time codes) are available on Patreon.   The Mojo Sessions on Facebook www.facebook.com/TheMojoSessions   Gary on Linked in www.linkedin.com/in/gary-bertwistle   Gary on Twitter @GaryBertwistle   The Mojo Sessions on Instagram @themojosessions   If you like what you hear, we'd be grateful for a review on Apple Podcasts or Spotify. Happy listening!   © 2022 Gary Bertwistle.  All Rights Reserved.