In a post-Covid environment how should we be talking and dealing with our consumers? Instead of telling our customers what WE think they want to know or WE think they need to know, Kristen shares ways to listen to what the customer needs and how to communicate with them to meet them where they are at using key conversational skills.

She also shares with us some key points from her few days at the SE Collision Conference that were great!

Connect with Kristen Felder at Collision Hub
Collision Hub: https://collisionhub.com
Email : [email protected]
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https://www.linkedin.com/in/micki-woods-36374121/

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For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

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For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

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