Deputy Fire Chief Stephen Shaw of the Town of Jupiter Fire Rescue Department talks about the weight of our words and how what you say is as important as anything. Your actions must match your words, you never know what you'll get unless you ask, and every leader should adopt the plus +1 mentality! Don't do things by yourself. Succession plan and bring others up with you to develop that strong team! Make conversations the norm, not the exception. Default to dialogue and take every opportunity to have a discussion with your people!