In this engaging interview on the Building HVAC Science Podcast, co-hosts Eric Kaiser and Bill Spohn welcomed Jason Julian, owner of Julian Heating and Air in Arkansas, to discuss his remarkable journey and the evolution of his business. Julian's story is one of resilience and transformation, beginning with his entry into the HVAC industry as a recovering drug addict and felon in need of employment. His eagerness to learn and improve not only his skills but also the comfort and satisfaction of his customers propelled him from a temporary helper to a business owner dedicated to quality service and employee empowerment.

Jason Julian's company culture emphasizes continuous learning, quality workmanship, and a proactive approach to solving problems. He invests in high-quality tools and training for his team, aiming to be the supportive and encouraging boss he wished he had when he started. Julian's commitment to his employees and customers alike has fostered a positive, solution-oriented work environment where the focus is on delivering excellent customer service through skilled and knowledgeable HVAC solutions.

Despite the challenges of starting a business with limited resources and navigating financial obstacles, Julian has successfully grown his company by maintaining high standards for work and customer care. He attributes much of his success to the support and collaboration within his team, emphasizing the importance of seeing potential in people and empowering them to contribute to solutions. This collective effort and shared vision for excellence have allowed Julian Heating and Air to thrive, demonstrating the power of resilience, leadership, and a customer-first approach in the HVAC industry.

 

Jason’s Linked in: https://www.linkedin.com/in/jason-julian-03530b160/

Jason’s business: https://julianheatandair.com/contact-us/

 

This episode was recorded in February 2024.