Storage Wins

EP305: How To Deliver "Wow" Value to Homeowners, Implementing a New Lead Rating System, and Why I'm "Reshuffling The Deck"


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Alex shares some growing pains he's been experiencing in the business lately. He has on-boarded some new talent as well as shifted some of his team members around so that they're in a more elevated and suited role for their talent and expertise. These adjustments take time, but it's on you, as the leader, to make sure things are running the way they should be.

Key Takeaways:

  • Alex now has two team members working leads, one doing inbound lead management and the other doing outbound.
  • What are the responsibilities of each person?
  • Big mistake Alex made was having his acquisition manager take calls live. He explains why!
  • Your acquisition manager needs to be focused and taking calls live ends up draining them.
  • Alex also recently implemented a lead rating system. The team now understands what a cold lead is vs. a hot lead.
  • When you follow up with sellers, are you delivering value?
  • The opportunity costs are just too great if you can't follow up on your leads properly!
  • Like this podcast? Please share it with someone who might like this!

Mentioned in This Episode:

Feel free to connect with Alex about doing a JV! Email him at [email protected]

Click Here to apply for our next Holiday Mastermind in Punta Cana, Dominican Republic!

If you are interested in joining our team, you can Apply Here

Do you have an existing business? Already closing deals, but feel there is a better way? Connect with Alex here about working with him 1-on-1

Let's Connect on Instagram: @alexpardo25 Episode 303: "Looking to Scale Your Business? Lean Into the Growing Pains"

Tweetables:

"Inbound is taking the calls live, processing the lead, scheduling an appointment and outbound is when it comes into our CRM and we didn't get the deal."

"It's proven to be a mistake in the past to have your acquisition specialist take calls directly. I think it drains them."

"We're developing follow-up sequences for different types of sellers."

Ask Alex A Question:

Have a question you want featured on an upcoming Flip Empire Show?

Head over to the Ask Alex page, and record your question. We've made it super easy for you, so let us know what challenges you are having, and Alex will answer it personally!

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Storage WinsBy Alex Pardo

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